This profile has been claimed by the business owner or representative.
5501 Godfrey Rd, Godfrey, IL, 62035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 6:00 a.m. to 11:00 p.m. |
Very professional and took the time to write up a quote for the work I want done.
My garage door is a little banged up but thanks to Anytime Garage Door, my door is now more functional & noise free than it’s been in the last 7 years. He added a third strut bar. I wished I had called them sooner. Awesome Job!!!
Great work. The technician was very knowledgeable and very friendly. He explained what he was doing and finished his work in a timely manner and cleaned up afterwards. The company also worked with me on the price. Would definitely recommend this company to others.
He was very informative. Sound and clear. Explained different solutions to my problem and which would work best.
Business response:
Thank you for your kind words, Pranathi! We appreciate you taking the time to share your positive experience with our technician.
They were very responsive and answered all of my questions clearly and quickly. Highly recommended!!!
My experience was not great. The customer service is awful. It took a week of rescheduling because everyday they scheduled the tech “ not finished with another job” . When he finally came the communication between the tech and office was comical. Neither knew what the other was supposed to be doing . The tech himself did a good job for the most just again the communication of an 1 hour job ended up being 5 hours later .
Keep rescheduling appointments and finally i has to get this work done by someone else.
Business response:
Hello Piyush, We greatly appreciate your feedback. We want to apologize for having to reschedule. We are constantly working to prevent rescheduling in future appointments while maintaining our ability to help with emergency repairs. We hope that we may be able to come back out in the future to prove the value of our services. Thank you!
Just the worst customer experience ever! I went in Thumbtack on Friday to find a company to replace my garage door panels due to hail damage. I received a message that said they could be at my house between 1-4PM. I accepted. At ten to four I received a message on Thumbtack to reschedule for Tuesday 8-12PM. On Tuesday at 10 I called to check on my appointment. They couldn’t find anything that showed I had an appointment. They told me they could be at my house today between 10 and 2 PM. I agreed. At 11:00 I received a phone c... read more
Business response:
Thank you for bringing your experience to our attention, John! Your feedback will help us grow and improve as a team. We sincerely apologize for the lack of communication and scheduling issues in regard to your appointment. Our team is truly sorry to hear this is the experience you had as this is not what usually happens with our customers. Typically, when we schedule our customers, we book within a four-hour window to avoid such issues with scheduling. We completely understand your valid frustration. Our team sincerely apol... read more
Never came out.
Anytime Garage Door has a 4.7 star rating with 425 reviews.
Anytime Garage Door is closed now. It will open at 6:00 a.m.