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April Richmond of Mutual of Omaha Mortgage
- Mortgage Lenders
- Leawood, KS
About this business
Location details
10740 Nall Ave, Suite 115, Leawood, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
April was amazing to work with. very professional and helpfu!
Business response:
I'm thrilled to hear that you had such a positive experience, Aidan! It was a pleasure working with you and I'm glad I could be of help. Your satisfaction is what makes our job worthwhile at Mutual of Omaha Mortgage. Don't hesitate to reach out if you have any other questions or needs in the future. Thank you for your kind words and the 5-star review!
Verified by Mutual of Omaha Mortgage
Always helpful process was smooth and communication was excellent
Business response:
Thank you so much for the 5-star review, Stanley! It's great to hear that you found the process smooth and the communication excellent. I'm always here to provide the best possible service and your feedback is greatly appreciated. If you have any more needs in the future, don't hesitate to get in touch. Thanks again, Stanley!
Verified by Mutual of Omaha Mortgage
when we started the process, I was just exploring to see what might be possible in the purchase of a home. April's compassion, professionalism, and no-nonsense way of clearly breaking down the process for us made home-buying approachable and fun. Yes, it's the biggest transaction of my LIFE, and April and LP Mary Ledcke made me feel like I was in the best hands at every step of the way.
Business response:
Elaine, thank you so much for your kind review and for awarding a full 5-star rating. It's heartening to hear that you found the home-buying process approachable and fun. This is always the goal, especially since it's such a significant transaction in one's life. I'm delighted to have been able to help guide you every step of the way along with Mary Ledcke. It was a joy to work with you and I'm here if you need any future assistance. - April Richmond, Mutual of Omaha Mortgage
Verified by Mutual of Omaha Mortgage
Professional. Knowledgable. Courteous. Efficient.
Business response:
I greatly appreciate your positive feedback, Robert. Your 5-star rating truly means a lot to me. I am thrilled to know that you found my service to be professional, knowledgeable, courteous, and efficient. It was a pleasure working with you and making your experience with Mutual of Omaha Mortgage a positive one. Don't hesitate to reach out if you need any more assistance in the future.
Verified by Mutual of Omaha Mortgage
What an incredible person to work with! From the first phone call, I knew my family and I were in good hands with April. She is diligent, thorough, gracious, and a consummate professional the whole way through. I’ve been through lots of real estate transactions and this was the BEST thanks to April and team’s excellent, FAST work! I cannot be effusive enough in my gratitude and recommendation.
Verified by Mutual of Omaha Mortgage
Immediate responses.
Business response:
I'm thrilled to hear you were happy with the response time, Ethan. It was a pleasure to assist you during your experience with Mutual of Omaha Mortgage. Your positive feedback means a lot. If you have any further needs or questions, please don't hesitate to get in touch.
Verified by Mutual of Omaha Mortgage
April was phenomenal and very informative during our lending process. We started this process and closed all within 3 weeks. April had a lot of knowledge on the VA loans and explained additional information we weren't aware of when using a VA loan. I highly recommend April!
Business response:
Hi Luis, I'm genuinely moved by your kind words. It was a pleasure guiding you through the lending process and I'm elated to hear that you found the experience informative. Our aim at Mutual of Omaha Mortgage is to ensure the process is as smooth and quick as possible and your feedback affirms the hard work we put in. I'm particularly pleased to know my knowledge in VA loans was beneficial to you. Don't hesitate to reach out if you need any further guidance. Thanks again for choosing us and for the high recommendation!
Verified by Mutual of Omaha Mortgage
i wasnt disipointed with anything, I think April did a solid job. That said, I think it was kind of what i was expecting, so i mean, good job on that but I think 5 star service goes above and beyond. Im not sure Id call a last second doubling of the cash to close "5 star," but all in all, as confusing as the process was , Arpil was bery helpful in explaining each document or each thing in a way i could understand and I apprixiated that i was able to work with her.
Business response:
Hi Carson, Thank you for taking the time to share your experience with me. I'm glad to hear that you found my services helpful. I understand that you had some expectations and I'm happy that I could meet them. Your feedback about the last-minute changes is extremely valuable. While these situations can sometimes arise due to circumstances beyond our control, I assure you that at Mutual of Omaha Mortgage, we’re always striving to improve our processes and communications to make these transitions as smooth as possible. I ap... read more
Verified by Mutual of Omaha Mortgage
April made the home loan process such a stress free experience during a time when I was closing on my old house and buying my new home , which is already stressful enough. Integrit, prompt, professional, and courteous are all attributes that I expect as a customer . April and her team far exceeded my expectations. I was able to close in 30 days. I also need to highlight that I was able to trust the process because I knew April was working diligently to make it happen. It was an absolute pleasure working with April. I will ... read more
Business response:
Thank you so much, Claudia, for your kind words. I'm thrilled that I could make the home loan process stress-free for you, particularly during such a busy and potentially stressful period. It was my absolute pleasure to work with you and I'm delighted that my team and I were able to exceed your expectations. It's wonderful to hear that you felt you could trust the process and that we could help make your family's dreams come true. I'll be here if you or your colleagues ever need any further assistance in the future. Thanks a... read more
Frequently asked questions about April Richmond of Mutual of Omaha Mortgage
How is April Richmond of Mutual of Omaha Mortgage rated?
April Richmond of Mutual of Omaha Mortgage has a 4.7 star rating with 276 reviews.
When is April Richmond of Mutual of Omaha Mortgage open?
April Richmond of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.