Arbor Pediatrics - Mesa

Danielle N. 

on Yelp

8 years ago

This doctors office was so incredibly rude and unprofessional. I had to take my son to the emergency room because he had an eye infection that caused his eye start bleeding, the doctor there told me to follow with the primary the next day and so I called them and scheduled an appointment and I had them double check my insurance to make sure that they take it. I have a primary and a secondary. They told me everything would be fine and that I can come in. But when I get there they tell me they can't take my primary and they wi... read more

DeeDee H. 

on Yelp

8 years ago

This has been the worst experience I have ever had at a pediatric doctor's office. I'm a mother of (5) and (8) grandchildren, I can safely say this office, from the front desk check in too the Doctor that seen my grand-daughter age 2 and my grand-son 9 months old were out of line. Believe me when I tell you they have no care for the child patient and refused to bill my daughters second insurance company and would not see my grandson for an eye infection that caused his eye to fill with blood the night before. He was taken t... read more

Alexa H. 

on Yelp

8 years ago

Literally the WORST people I've ever dealt with! Every single person I was in contact with here was rude. I saw Dr. Iorio and he acted as if I was such an idiot (I'm a new mom and had a lot of questions) very uncalled for! He literally walked out of the room while I was in the middle of saying something to him! I had to call and make a payment and The woman Jay who is over the billing department was so unbelievably rude on the phone it took everything in me not to freak out at her over the phone! I have since switched to Act... read more

Char D. 

on Yelp

8 years ago

I would give zero stars if I could! I've been to this doctor office for my son since he was two weeks, he's now almost 4. Never have I ever been talked to so rudely or feel unwanted at my doctor visit. Apparently dr seirra Williams is the most unfriendliest, rudest, just a mess of a doctor I've ever met. I started doing research about him and is clearly this way with a lot of people including some of my friends that went to him. Never did I feel so belittled going to a doctor visit to check in my son and his reacquiring feve... read more

Tamara R. 

on Yelp

9 years ago

The front office staff seemed pretty normal, but when my child was seen by the doctor, I was very surprised how rude and unprofessional he was. We saw Dr. William Seitter. I changed over to this pediatrician since the office was close by after having several missed diagnoses with another pediatrician. At my son's 9 month appointment they did not do a developmental check, which it turns out my son was a little delayed and this would have been very helpful to know earlier on so we could have gotten him help earlier. I also had... read more

Liz O. 

on Yelp

9 years ago

Brought my son for his first visit to establish care and to update his shots. Dr. Seitter didn't talk about milestones needing to watch for spent about five minutes speaking to us. Nurse had no personality and could care less that we were there, when leaving the nurse at the front desk called a little infant "a cry baby" ... disgusted at the lack of care or interest in the patients by the nurses and front desk. Will be making a formal complaint and will NOT return. 

Ashley C. 

on Yelp

9 years ago

I took my son for his newborn visit, and three more visits after that due to jaundice. Not once did I see Dr. Seitter or his assistant smile; they aren't too child friendly. In addition, the front office staff always placed me on hold for 15-20 minutes each time that I called to schedule his follow up appointments. The staff during the weekdays seem miserable; I went on a Saturday, and the staff was extremely nicer. I changed pediatricians as soon as his bilirubin levels lowered. Definitely will not recommend to any expectin... read more

Adrienne S. 

on Yelp

9 years ago

I don't even know where to begin...... This office is horrible, the staff is horrible. It's as if every one of them hates kids. They never take vitals on the kids as that can be one of the most simple indicators of something being wrong. My son was recently diagnosed with a chronic disease. We had to be seen for a hospital follow up and a vaccine. The dr walked in and literally had the audacity to say to my child " so, been having fun huh?" Dealing with his condition and recently being discharged from the hospital and that's... read more

Rastablonde J. 

on Yelp

10 years ago

We have been seeing Dr Seitter for 5 years. Each time we are in he treats us like strangers. The whole office is rude, especially his assistant. I don't know why I have stayed so long, I guess I'm just a loyal patient and I don't want to start the whole pediatrician search over again. Dr Seitter makes parents feel like they are stupid for asking questions. I could go on and on about how he acts so annoyed when I ask legitimate questions. His ego is out the roof. Do not ever go here.