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Arbor Terrace Naperville

4.9

About this business

Arbor Terrace Naperville offers upscale assisted living and memory care in Naperville. We honor individuality and celebrate each person’s unique life through deep connections with our residents and families. We create delightful surprises and meaningful moments within a safe and caring community. 

4.9109 reviews
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Krod1990's profile image
Krod1990 
3 years ago

I am a friend or relative of a current/past resident We moved my mom to Arbor Terrace about 3 months ago. I was having reservations about the memory care unit she was in Romeoville. My mom has been more engaged and alert when we visit since moving to Arbor Terrace. I love the staff and I can not say enough about the staff navigating through covid with caution but also with great common sense! I will be the first to admit, there is NO memory care facility that is 100% perfect for our loved one compared to home. However when c... read more

Business response:

Hi, we are very happy we could provide you with a positive experience! If you or your mom ever need anything from us, please let us know. Have an awesome day! 

ArleneE's profile image
ArleneE 
3 years ago

I am/was a resident of this facility I am a resident. This place is great because the staff cares. Most people I run into want to be here and like what they do. The food is good, the facility is clean. It's close to my family and I love having my cats here with me. My twin sister came from another community to here in the memory care and hasn't fallen or had any problems since. 

Business response:

Hi Arlene, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. 

M and C's profile image
M and C 
3 years ago

I am a friend or relative of a current/past resident My wife and I moved our 95 yr old mother into Memory Care (Evergreen) Arbor Terrace Naperville in July 2021. We can walk to it from our home. We have had numerous visits and hence countless interactions with the entire staff/reception, sales, nursing, physician and each and every time we come away feeling so grateful and thrilled our Mom is in their care. They are professional competent, efficient and very communicative only exceeded by their warmth, compassion and kindnes... read more

Business response:

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out! 

Eric C's profile image
Eric C 
3 years ago

I am a friend or relative of a current/past resident My wife is in Memory care at Arbor Terrace. I must say this is one of the nicest facalities I have visited.. And, I have visited many. The food is good I have had lunch with my wife a few times and it is good. The Bread pudding is the best I ever had.... The facility is clean and Erika is Fantastic. My wife at times is tough to get her to Shower and she needs help.. This is one of the big reasons for me to get her into Arbor Terrace. Futhermore, I have no help from relativ... read more

Business response:

Hi Eric, thank you so much for your positive comments about Arbor Terrace Naperville! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

Susan's profile image
3 years ago

I am a friend or relative of a current/past resident My mom was previously at Arbor Terrace Naperville, but she didn't like it there. The apartment was large. She was in a two-bedroom because they didn't have any 1-bedrooms open. It was a long walk from the entrance to the building to her apartment, and since she was in the corner of the building, they didn't like to come down there a lot -- although the nurses came. That's when COVID happened, so she was pretty unhappy. The place looks nice. She didn't like the food there, ... read more

Business response:

Hi Susan, we're disappointed to hear of the negative experience you had at our community. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. 

Frequently asked questions about Arbor Terrace Naperville

How is Arbor Terrace Naperville rated?

Arbor Terrace Naperville has a 4.9 star rating with 109 reviews. 

When is Arbor Terrace Naperville open?

Arbor Terrace Naperville is open now. It is open 24/7.