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109 Brohawn Ave, Suite 111, Cambridge, MD, 21613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 12:00 p.m. | |
| Sun | Closed |
Our favorable experience with Arocon Roofingbegan with their representative, Larry, who showed us large samples of the materials needed for our project. His explanations were very thorough, and we were impressed by him and Arocon. The price he gave was lower than the other companies we contacted. We were given addresses of several recently-roofed houses to help us make our choice of roof shingles. The work was all professionally done in just a few days by a very pleasant crew. Tarps were used to catch all debris and everythi... read more
Business response:
Start-to-finsh, we at Arocon work hard to provide you with the best experience possible!! Im so glad to hear that you were satisfied with the work that was done on your home and our company =) From everyone here at Arocon, thank you for your business and we look forward to working with you again in the future!
They took to long to repair my roof over 4 week and the job only took them 3 hour or less
Business response:
Thanks for taking the time to post your feedback. Unfortunately during the time of your project we experience a large influx of roof projects caused by severe weather which stretched our install time. We are usually able to take care of projects much more rapidly!
Very good experience. Workers were timely and professional. Office staff worked with our tight schedule and got the job done on time. Overall, very good experience, would recommend and use again.
Business response:
Working around your schedule is what we aim to do here at Arocon! I'm so happy to hear that you had a good experience with our company. Thanks for the review and recommendation!!
I needed a roof certification for the sale of my home, and AROCON did a good job. their front office customer service was great. The rep that came to the home and did the quote was fantastic. We did get some work done on the home to complete the roof inspection. The only thing I would have liked is that the workers knock on the door to let us know they were starting and leaving. They were motivated, though. and when i had an issue, they sent out a team and met my expectations.
Business response:
Thank you for taking the time to review our company! We are so glad you chose Arocon for your roof inspection. It was a pleasure working with you and we do appreciate you speaking up about the things you were unsatisfied with. As a growing company, we are constantly working to better every element of our customer service! Thanks again for your fantastic words about our team =). We wish you the best in the sale of your home and hope that you will come to Arocon again for all of your roofing and home improvement needs!
I asked for a roofing inspection to see how much life is left in it before I can expect to have to replace it. The rep from AROCON did not try to sell me more than I wanted or needed. He even took pictures to show what and why he recommended the work. I felt understood and cooperated with.
Business response:
Thank you for your excellent review! We at Arocon work hard to meet all of your needs through quality work and staff members. We appreciate your working with our company and hope that you will pass your great feelings along to your friends and family =). Thanks again for your kind words!
Quality meeting to discuss estimates; answered all questions, and really cared about my concerns for new roof. Provided personal service, which one doesn't see much today. Roof installation scheduled around my schedule. Provided multiple colors of new shingles. Very pleased.
Business response:
Thank you for the review! We are so glad to see that the customer service we work to provide at Arocon doesnt go unnoticed =). Our staff truly cares about what we do and especially our customers! It is great customers like you are why we are in business. Thank you again for commenting on our work and we hope that we can provide you with our excellent customer service again!
From Org. contact estimator to service, office and crew of worker best overall construction firm I've worked with in 30 years living & hiring worker in the area. Simple word for all........ GREAT!!!!
Business response:
We are overjoyed to hear that we have made such an outstanding impression on you! Thank you so much for your raving review of our company =) It is Arocons mission to provide you with high end results, from experienced professionals, delivered with exceptional customer service. Thanks again for your fantastic review and we hope that you come back to Arocon for all of your roofing and home improvement needs!
The project was top notch from the estimator, Larry, to the job supervisor, Rick. The crew showed up on time as promised and completed the job in one day. Rick took the time to explain to my wife everything that was going to take place. Upon completion of the job cleanup was so complete you would not know there was any work perform on the site.
Business response:
Thanks for the great review :-) Glad to hear that your experience with Larry was top notch. Ricky is a wonderful project supervisor and pays a lot of attention to the cleanliness of the site....we will definitely pass along these kind words to him :-) Definitely helps to have great people on our team. Please pass along our name to anyone else who you feel could benefit from our services. Thanks again for being a great customer of ours!
Very professional from the moment they came out to do the estimate (stayed onsite and provided it same day), to staying in contact for scheduling, to the expert install and final wrap up of our opinion of the work. I would use them again for future projects and recommend you do the same. Their process makes it near impossible for them to let you down.
Business response:
We aim to impress! Thank your for your outstanding review of our company. Arocon works to make every step of your home repair project easy and stress-free. We are glad that you are satisfied with your gutter work. Thank you so much for choosing Arocon and taking the time to write a review for us. We hope to work with you again in the future!
AROCON Roofing And Construction LLC has a 4.7 star rating with 609 reviews.
AROCON Roofing And Construction LLC is closed now. It will open at 7:30 a.m.