Art Loera

Business response:

I sincerely appreciate your generous feedback, Liliana. It is a delight to hear that you were pleased with the professional service provided throughout the loan process. At PRMG, we are committed to maintaining regular updates and ensuring a smooth and timely transaction, from ordering appraisals to securing loan documents. Your satisfaction with the process is of utmost importance to us. I am thrilled that we were able to meet the closing date without any hitches. Thank you for acknowledging my efficiency and professionalis... read more

Business response:

I sincerely appreciate your kind words and glowing 5-star rating, Kate. Being able to make the process smooth and efficient for you is always my top priority . I'm glad to hear that I was able to provide you with timely and thorough paperwork and communication. Your comfort and confidence in my abilities mean a lot to me. I look forward to potentially working with you again in the future. 

Business response:

Thank you, Robert, for your kind words and high rating. I'm glad to hear that you were satisfied with my service. Your satisfaction is my greatest reward. Remember, I'm always here at PRMG if you need any further assistance. 

Business response:

I'm sincerely touched by your kind words, Steven. It's clients like you that make my job here at PRMG incredibly rewarding. Ensuring that you fully understood the process and felt confident every step of the way was my priority. I am so glad I was able to help guide you through your home purchasing journey. Your gratitude means more to me than I can express. Remember, should you ever have more questions in the future or need assistance with anything else, I'm just a phone call away. Cheers to you and your family in your new ... read more

Business response:

I'm thrilled to hear that you had a positive experience working with me at PRMG. It's always my goal to be available and provide top-notch service for my clients regardless of the time of day. Thank you, Taylor, for the perfect rating and kind words. It was a pleasure assisting you. 

Business response:

Thank you so much for your review, Jonathon! I'm thrilled to hear that my communication met your expectations. At PRMG, we're always aiming to provide exceptional service, and your feedback affirms that we're doing just that. I look forward to assisting you with any future needs. Thanks again for taking the time to rate my performance so highly. 

Business response:

I'm sincerely grateful for your positive feedback, Amy. It was my pleasure to guide you through the loan process and keep you updated every step of the way. Your satisfaction is my top priority, and I'm thrilled to have met your expectations. If you require any further assistance in the future, don't hesitate to reach out. Thank you once again for choosing PRMG and for your stellar 5-star rating. 

Business response:

I'm thrilled to hear that you had a positive experience as first-time home buyers, Gabriela. Ensuring open communication throughout the process is of utmost importance to me and the whole PRMG team. I'm glad to hear that we were able to make the home buying process feel smooth for you. Your recommendation means the world to me and I'm looking forward to assisting your friends and family in the future. Thank you for taking the time to leave such an outstanding review. 

Business response:

Thank you so much for your kind words, Martin. I'm glad to hear that your home buying and refinancing experiences have been satisfactory. I strive to provide the best support to all my clients, and it's rewarding to hear that my efforts are appreciated. Looking forward to assisting you with any future decisions. Best, Art Loera from PRMG.