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Unlike banks, we don’t answer to stockholders or investors, we answer to YOU. As a local, democratically controlled not-for-profit, each member of Ascentra Credit Union owns a share in the credit union. When you join Ascentra, you are not a customer you're a member-owner and are treated as such. We put people before profits. Those profits then go back to you, in the form of lower interest rates on loans, higher returns on your deposits, and lower fees. For our 40,000 members who directly benefit from our cooperative model... read more
2019 Grant St, Bettendorf, IA, 52722, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:30 p.m. | |
Tue | 9:00 a.m. to 5:30 p.m. | |
Wed | 9:00 a.m. to 5:30 p.m. | |
Thu | 9:00 a.m. to 5:30 p.m. | |
Fri | 8:00 a.m. to 5:30 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
not sure what you did
The young lady that I ended up with at Ascentra was very understanding, and explained to me what was going on and where the mystery number came from. She also answered another question that I had kept meaning to ask someone and now I have complete peace of mind about my account. She was great to work with and very pleasant.
Business response:
This is great to hear! Thanks for leaving us such an awesome review, David.
The rep was very nice and helped me with what I needed
Business response:
That's awesome! Thanks for leaving us a review, Lawrence.
Fast response from agent.
Business response:
That's great to hear! Thanks for leaving us a review, William.
Great customer service.
Business response:
Thanks David! We appreciate you leaving us a review.
Helped me save money by refinancing.
Business response:
WOOHOO! Glad to hear we were able to save you some money, Alvaro.
Ascentra takes care of it members hands down!
Business response:
Thanks Barry!
The nicest and best people in the business. Love banking there.
Business response:
Thanks Travis! We appreciate you being a member.
Ascentra Credit Union has a 4.9 star rating with 137 reviews.
Ascentra Credit Union is open now. It will close at 5:30 p.m.