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Ascentra Credit Union

4.9
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About this business

Unlike banks, we don’t answer to stockholders or investors, we answer to YOU. As a local, democratically controlled not-for-profit, each member of Ascentra Credit Union owns a share in the credit union. When you join Ascentra, you are not a customer you're a member-owner and are treated as such. We put people before profits. Those profits then go back to you, in the form of lower interest rates on loans, higher returns on your deposits, and lower fees. For our 40,000 members who directly benefit from our cooperative model... read more

Location details

2019 Grant St, Bettendorf, IA, 52722, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.9141 reviews
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GEORGE L.'s profile image
GEORGE L. 
on Birdeye

2 years ago

you did great 

Business response:

Thanks George! 

RICK R.'s profile image
RICK R. 
on Birdeye

2 years ago

not sure what you did 

DAVID M.'s profile image
DAVID M. 
on Birdeye

2 years ago

The young lady that I ended up with at Ascentra was very understanding, and explained to me what was going on and where the mystery number came from. She also answered another question that I had kept meaning to ask someone and now I have complete peace of mind about my account. She was great to work with and very pleasant. 

Business response:

This is great to hear! Thanks for leaving us such an awesome review, David. 

LAWRENCE T.'s profile image
LAWRENCE T. 
on Birdeye

2 years ago

The rep was very nice and helped me with what I needed 

Business response:

That's awesome! Thanks for leaving us a review, Lawrence. 

WILLIAM R.'s profile image
WILLIAM R. 
on Birdeye

2 years ago

Fast response from agent. 

Business response:

That's great to hear! Thanks for leaving us a review, William. 

DAVID H.'s profile image
DAVID H. 
on Birdeye

2 years ago

Great customer service. 

Business response:

Thanks David! We appreciate you leaving us a review. 

ALVARO M.'s profile image
ALVARO M. 
on Birdeye

2 years ago

Helped me save money by refinancing. 

Business response:

WOOHOO! Glad to hear we were able to save you some money, Alvaro. 

Barry S.'s profile image
Barry S. 
on Birdeye

2 years ago

Ascentra takes care of it members hands down! 

Business response:

Thanks Barry! 

Travis K.'s profile image
Travis K. 
on Birdeye

2 years ago

The nicest and best people in the business. Love banking there. 

Business response:

Thanks Travis! We appreciate you being a member. 

Frequently asked questions about Ascentra Credit Union

How is Ascentra Credit Union rated?

Ascentra Credit Union has a 4.9 star rating with 141 reviews. 

When is Ascentra Credit Union open?

Ascentra Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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