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Ascentra Credit Union

4.9

About this business

Unlike banks, we don’t answer to stockholders or investors, we answer to YOU. As a local, democratically controlled not-for-profit, each member of Ascentra Credit Union owns a share in the credit union. When you join Ascentra, you are not a customer you're a member-owner and are treated as such. We put people before profits. Those profits then go back to you, in the form of lower interest rates on loans, higher returns on your deposits, and lower fees. For our 40,000 members who directly benefit from our cooperative model... read more

Location details

1702 N 2nd St, Clinton, IA, 52732, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.9129 reviews
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Patricia B.'s profile image
Patricia B. 
2 months ago

Explained everything so I understood. Polite. 

Business response:

We're glad to hear that you found our explanations clear and our staff polite. Thank you for your feedback! 

Douglas S.'s profile image
Douglas S. 
4 months ago

Friendliness of staff. Paid off a loan with ease. 

Sandra T.'s profile image
Sandra T. 
5 months ago

The employee was pleasant and knowledgeable.. 

Business response:

Thank you for your review. We appreciate your feedback and are glad to hear you had a pleasant experience. 

Joseph F.'s profile image
Joseph F. 
5 months ago

Service is always fast, seldom a wait. Has been like that 2 years plus 

Business response:

Thank you for your feedback Joseph, we appreciate it! 

Connie L.'s profile image
Connie L. 
5 months ago

The ladies are always helpful in store. I feel they go above and beyond for us. 

Business response:

Thank you Connie, we think the team at our N. 2nd St. branch are pretty great too! 

Michelle P.'s profile image
Michelle P. 
5 months ago

There's a reason I have been with this credit union for over 30 years. Heart customer service. Friendly, attentive loan officers and the tellers are always amazing!! 

Sandra M.'s profile image
Sandra M. 
5 months ago

Everyone is very helpful 

Business response:

Thank you Sandra, we appreciate you being a member! 

David H.'s profile image
David H. 
6 months ago

Great service and Professional Banking. 

Business response:

Thank you for letting us know David, we appreciate you being a member at Ascentra! 

Janeen N.'s profile image
Janeen N. 
6 months ago

Ascentra is the best!!!! 

Business response:

Awe Janeen, we love your feedback and will make sure to let the peeps in the North 2nd branch know. We hope you are having a wonderful day, thank you! 

Frequently asked questions about Ascentra Credit Union

How is Ascentra Credit Union rated?

Ascentra Credit Union has a 4.9 star rating with 129 reviews. 

When is Ascentra Credit Union open?

Ascentra Credit Union is closed now. It will open at 9:00 a.m.