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Ashcroft & Oak Jewelers

4.7

About this business

Location details

100 Robinson Centre Drive, 2650, Pittsburgh, PA, 15205, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.7166 reviews
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Dominic G.'s profile image
Dominic G. 
rating
a month ago

a very good place we came in and left with a great deal the customer service was amazing big props to elizabeth thank you for the help 

Business response:

Hi Dominic, hearing that you had a great visit makes us so happy! Thank you for choosing us—we can’t wait to see you again! 

Genevieve M.'s profile image
Genevieve M. 
rating
7 years ago

Since I'm young, a lot of other jewelry stores didn't take me seriously, but the costumer service here was outstanding. The sales rep made sure to give me details about any ring i wanted to look at and helped me find the perfect one for my mom. 

Business response:

Hi! Thanks for the compliment, Genevieve! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store! 

Josh C.'s profile image
Josh C. 
rating
8 years ago

Jess was super helpful and nice. My wedding band took a little longer to come in and I was unsure if I wanted to keep it. Jess let me pick out another one and she had it overnighted so when both rings came in I could decide on which one I wanted to keep. 

Business response:

Hi! Wow, thanks for the compliment! It’s guests and reviews like this that help us continue to be America’s oldest & largest family-owned & operated jewelry company. We appreciate YOU and will do whatever it takes to once again deliver an experience worth bragging about! Our goal is to make you a part of our family and make you feel welcome every single time. See you soon! 

Kathy G.'s profile image
Kathy G. 
rating
8 years ago

I want to thank Yvonne and her crew for making my jewelry shopping experience exciting. We got my fiance's wedding band there and we told them about the other store and the bad experience we had at the jewelry store below them at Robinson Mall. I They made my fiance and I feel like we were family and they cared about our needs. I will not shop at another jewelry store except Ashcroft. I just stopped there on 06/15/17 to dropped my ring off to be cleaned and shined. They were more then willing to do my engagement ring that I... read more

Business response:

Hi! Thanks for the compliment! It’s wonderful guests like you and these reviews that help us continue to be your trusted, family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to once again deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store! 

Loretta W.'s profile image
Loretta W. 
rating
8 years ago

We bought our wedding rings at Ashcroft & Oak in June 2016, our Wedding is August 3, 2017, very soon now. Our rings a total of 4 at the time were purchased from an associate no longer with the company. My fiancé decided to put his wedding band on and found it no longer fit, so we decided last Saturday to take it back to have it resized. To or surprise we found the specific ring he bought cannot be resized, we were told we would have to purchase a whole new wedding band. We were devastated, we are close to the wedding and n... read more

Lyds I.'s profile image
Lyds I. 
rating
9 years ago

This is by far my favorite jewelry place I have ever been too. Clarissa and Brittany treated me like family. Greeting me with huge smiles and the friendliest gestures. They were very friendly and helped me out a lot! Definitely recommend going here! 

Yvonne L.'s profile image
Yvonne L. 
rating
9 years ago

Fantastic place to have a career. Family owned with fantastic jewelry with amazing quality. I feel very fortunate to represent such a company. Great team at Robinson, Pa, please come in and see us! 

Cyn S.'s profile image
Cyn S. 
rating
9 years ago

My colleague had his fiance's engagement designed here- Gorgeous. And my mother had a fall and her jewelry was chrooted with blood and the owners were happy to oblige. 

Dawn T.'s profile image
Dawn T. 
rating
10 years ago

Stopped by with little intentuon of buying anything. Met a very delightful young salesgirl named Cassie. She was helpful, positive (even during the Holiday madness) and offered us several options for our needs. I would steal her in a New York minute if I was your competitor...she is definetly an asset to your company and truly represents great customer service in retail! 

Frequently asked questions about Ashcroft & Oak Jewelers

How is Ashcroft & Oak Jewelers rated?

Ashcroft & Oak Jewelers has a 4.7 star rating with 166 reviews. 

When is Ashcroft & Oak Jewelers open?

Ashcroft & Oak Jewelers is closed now. It will open at 11:00 a.m.