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Ashcroft & Oak Jewelers

4.8

About this business

Location details

7401 Market Street, 341, Youngstown, OH, 44512, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.8168 reviews
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Kitty Kress Sekol's profile image
Kitty Kress Sekol 
recommend  Recommended
4 months ago

Friendly service brings me back. I was given great remedy on how to adjust my ring size after I suffered a broken finger. I love the result. 

John Burdge's profile image
John Burdge 
recommend  Recommended
6 years ago

Bought a ring for my Wife and having it sized. Miss Kelly Gurnitz who is the Mgr was EXCEPTIONAL. Love the Store and everything about it. She was very Professional and didn't try to push anything on us and Won my Business! 

Ashley Coniglio's profile image
Ashley Coniglio 
recommend  Recommended
8 years ago

I absolutely love them! The service is excellent and my rings are gorgeous!! The manager Jason has always been so helpful and wonderful when both my husband and I shop there! My husband will not even buy me jewelry from another store because its just not the same quality and service that we get from Ashcroft and oak! Phenomenal customer service. We will forever be repeat customers � 

Chasity Smith's profile image
Chasity Smith 
recommend  Recommended
9 years ago

Can't say enough good things about this store!! Hands down my favorite store!! 

Ernie Roth's profile image
Ernie Roth 
recommend  Recommended
9 years ago

Ashcroft & Oak did a wonderful job on a custom wedding band for my wife. Nearly 5 years later, I can say they still remember my family and I every time we come through the mall. Donna and Jason are the definition of a true professional, and have amazingly expressed a customer relationship rarely seen today. They genuinely care, and will take the time to go out of their way. Whether it's jewelry support or a simple conversation, there is never any pressure, just a good friend. E. L. Roth Jr 

Bruce Ratcliffe's profile image
Bruce Ratcliffe 
7 years ago

My son bought a engagement wedding ring. Paying it off each month, paying more than the agreed installments. Ashcroft and Oak CANNOT get the correct balance, this has happened several times. What is the matter with there Accounts dept, a twelve year old can do a better job. Incorrect balance AGAIN, contacting them once again. Ashcroft take note.. 

Beverly Lightner's profile image
Beverly Lightner 
8 years ago

Went to Ashcroft last February and bought my husband a new wedding band and myself a new pinkie ring. Between the 2 rings this is the 5th time they have had to be serviced with his wedding band now completely falling apart. His previous ring that he traded in Was from Kings jewelry and never had to be fixed in 15 years. Was there 3 weeks ago because of it being bent and the manager beat on it to reshape it. Now today his first question was "did you smash it". No we've been on vacation. Now they have to send it to the m... read more

Pneuma Ethos's profile image
Pneuma Ethos 
8 years ago

We will never spend another dollar there. Completely incompetent. First the manager Jason lied to my fiance saying that the gold on the ring(which I'm highly allergic to) would not touch my skin. Obviously by looking at it... not true. Then he lied and said that they would do an even exchange to have a different stone set in a different ring, ended up charging us an additional $66...ok, fine... then, they said our ring would be ready by Friday... went to pick it up, it was never sized even though we specified the size... the... read more

Frequently asked questions about Ashcroft & Oak Jewelers

How is Ashcroft & Oak Jewelers rated?

Ashcroft & Oak Jewelers has a 4.8 star rating with 168 reviews. 

When is Ashcroft & Oak Jewelers open?

Ashcroft & Oak Jewelers is closed now. It will open at 11:00 a.m.