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4230 Belden Village Mall, C6, Canton, OH, 44718, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Being privately owned means nothing. Nor does being a family owned business. It's all hype. I have been an excellent customer for years purchasing so.much jewelry I am considered a Silver customer. My 1.23 carat emerald cut diamond ring was chipped and I believe they chipped it. It was cleaned twice and no one mentioned it being chipped which is considered a lie of omission. They do not value a loyal customer. They are refusing to do anything; haven't even offered a store credit in any amount despite all the jewelry I... read more
Business response:
Hi Theresa. Thank you for reaching out to us here and bringing this situation to our attention. Above all else, providing excellent guest service is our main goal and we apologize if this was not your experience. If you'd like to discuss this with our guest services team here at our home office, please call (708-679-7588) or email our team at info@rogent.com (be sure to include your contact information and the best time to reach you!) Look forward to speaking with you soon.
Ashcroft & Oak Jewelers has a 4.7 star rating with 337 reviews.
Ashcroft & Oak Jewelers is closed now. It will open at 11:00 a.m.