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Asher Point Independent Living of Sherman
- Retirement Homes
- Sherman, TX
About this business
Location details
3701 N Loy Lake Rd, Sherman, TX, 75090, United States
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Very nice, I put name on the waiting list.
Had a nice tour today with mom and dad. Director gave us the prices and we looked over the facility. Dad asked questions and seemed to be pleasantly surprised. I am hopeful that we will have a little more dialogue on this subject. All in all a satisfactory day. have spoken to this facility and am planning on visiting in August when i go to Denison. Very nice people. I have also received invitations twice since beginning for vet talks and ice cream social.
cost based on size of apt. apts unfurnished. lots of activities.
Does not have a pool, jacuzzi or healthcare as claimed on your site.
Overall experience - Very poor, constant management turnover and the facility is in terrible shape. Constant water leaks and other sever facility issues. Cleanliness of the facility - the housekeeping team is severely understaffed and cannot do everyone's rooms as scheduled. Friendliness 3 overall the crew is mostly pleasant. Quality of care there is no care provided at this site. Food -most meals are edible but not anything I would recommend. Activities -these are actually pretty good. Poker and bingo. Value for the money- ... read more
Business response:
Thank you for reaching out. The General Manager would appreciate the opportunity to discuss your concerns further. Please email me at CustomerService@AtriaSeniorLiving.com, and I will put you in touch.
I would like to say that Every thing was fine until the flood. Frozen Pipes caused one wing of the first floor to flood. While my aunt was moved to another apt, her belongings sat in water for hours. Many of her memories had to be thrown out and most of her brand new furniture was damaged. Nothing has been offered to make it right. My aunt spent the last full day of life crying and feeling hopeless. We had problems from the very beginning of her two month stay. The apartment was not ready , there was electrical issues, we we... read more
Not happy with it. No housekeeping as promised in the lease. No maintenance as requested for months and meals are terrible
Business response:
Thank you for reaching out. We set a high standard for delivering quality, and it's concerning to hear about your experience. If you want to talk more about your concerns, please email us at CustomerService@AtriaSeniorLiving.com and we will connect you with the right person.
My relatives have lived at Renaissance for 2 years. Nothing we were promised has happened! Yet, rent has not been adjusted!. When residents ask for repairs, they are given excuses and more excuses. Fountain is nothing but a green, slimey cesspool. Only the great hall and dining room are kept nice. Horribly in need of updating. Now, they are letting in residents who are in need of mental help into what is supposed to be independent living. Rent for new comers has been drastically reduced. A total disaster! Notice dates of the... read more
The community is clean, and the activities are opening back up. However the building is aging and when we had the big winter storm they were without water for three weeks, so the toilets were not able to flush. The heat could not keep up and the meals during the freeze were very limited. However, they do have a new general manger there now so we are hopefully everything will get better.
Frequently asked questions about Asher Point Independent Living of Sherman
How is Asher Point Independent Living of Sherman rated?
Asher Point Independent Living of Sherman has a 4.3 star rating with 200 reviews.
When is Asher Point Independent Living of Sherman open?
Asher Point Independent Living of Sherman is open now. It is open 24/7.