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Ashley Store

4.7

About this business

Location details

7215 McKnight Rd, Pittsburgh, PA, 15237, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.74,607 reviews
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Benjamin K.'s profile image
Benjamin K. 
11 months ago

Rachel was awesome! 

Business response:

Hi Benjamin, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Val P.'s profile image
Val P. 
11 months ago

Mary the sales associate was extremely helpful! She was able and willing to assist in making my purchase extremely easy. 

Business response:

Hi Val, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Terri N.'s profile image
Terri N. 
a year ago

Everything was good 

Business response:

Hello Terri , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Lisa M.'s profile image
Lisa M. 
a year ago

Erica was a very helpful, friendly, knowledgeable sales associate. My purchase experience was a nice & quick. Only complaint is the very high cost of delivery. I think it is extremely overpriced. 

Business response:

Hello Lisa, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Darlene B.'s profile image
Darlene B. 
a year ago

Very good Arlene was a very nice and helpful lady 

Business response:

Hi Darlene, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Diane F.'s profile image
Diane F. 
a year ago

Our rep Ben OConner was helpful and pleasant. Answered all questions. Even took time to look up a few things for. We purchased a patio sofa. 

Business response:

Hi Diane, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Chris E.'s profile image
Chris E. 
a year ago

Let me tell you about my boy Winston. I have bough ALOT of furniture from Ashley furniture. I have had some good sales people... and some not so good. Winston was PHENOMENAL. He made sure we were taken care of from the time i called on the phone looking to see if the couch was on the show room floor or not. He made sure we understood every penny we spent and every penny we saved. This man was truly one of the NICEST people. I can't express enough how happy I am that Winston answered the phone yesterday! And that he was able ... read more

Business response:

Hello Chris , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Donna S.'s profile image
Donna S. 
a year ago

Great service. Quality furniture. Easy checkout. Always a pleasure. 

Business response:

Hello Donna, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

James M.'s profile image
James M. 
a year ago

Ericka Meyers was my salesperson. She did a great job doing my deal. I purchased a mattress, an X-4 motorized frame, a mattress protector, and pillow. When we closed the deal, I told her-“This was a perfect deal!! You got a sale and I was happy & satisfied with the entire experience”! ! I am retired from a sales position, nothing was a better feeling than BOTH sides being happy & looking forward to our next dealing. 

Business response:

Hi James, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.7 star rating with 4,607 reviews. 

When is Ashley Store open?

Ashley Store is open now. It will close at 8:00 p.m.