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Ashley Store

4.7

About this business

Location details

7215 McKnight Rd, Pittsburgh, PA, 15237, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.74,422 reviews
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Linda M.'s profile image
Linda M. 
a year ago

Was at two Ashley stores. Both salespeople were very knowledgeable and helpful. Was pleased that my new recliner will be delivered before Christmas! Was impressed with the size of the store on McKnight Road. 

Business response:

Hello Linda , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Betsy & Tom J.'s profile image
Betsy & Tom J. 
a year ago

The price was great and our salesman super. 

Business response:

Hello Betsy, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Fran S.'s profile image
Fran S. 
a year ago

Your sales person was excellent, I was needing a couch that would fit a 32 inch door and she really helped. We found the couch size with her help, I didn't find what I was really looking for but found what I needed. 

Business response:

Hi Fran, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Melinda M.'s profile image
Melinda M. 
a year ago

Winston was helpful on the phone prior to my visit to your store. (Had found a sofa online, but wanted to see it in person.) And then did a great job going over any questions I had once I was at the store. He made the sales process smooth and easy. Very pleased with my experience at your store. 

Business response:

Hi Melinda, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Byron J.'s profile image
Byron J. 
a year ago

Rachel listened patiently while showing us chairs she thought might suit us. Based on what she was hearing, she soon took us to another part of the store to show us a chair that met our expectations. We purchased this chair and anticipate that it will serve our needs well. We’re grateful to Rachel for paying attention to what we were saying and her knowledge of what the store had to offer to satisfy our wishes. 

Business response:

Hello Byron , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Shawn G.'s profile image
Shawn G. 
a year ago

Victoria was amazing and very helpful …. 

Business response:

Hello Shawn, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Jake M.'s profile image
Jake M. 
a year ago

Megan Horn was awesome and we are happy with the table and the service! 

Business response:

Hi Jake, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Daniel D.'s profile image
Daniel D. 
a year ago

Very attentive on the floor, associate showed different options and was able to help out through the sale. 

Business response:

Hello Daniel , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Colleen M.'s profile image
Colleen M. 
a year ago

Nate did a wonderful job from first walking on to walking out! 

Business response:

Hello Colleen, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.7 star rating with 4,422 reviews. 

When is Ashley Store open?

Ashley Store is open now. It will close at 8:00 p.m.