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Ashley Store

4.7

About this business

Location details

7200 Peach St, Suite 300, Erie, PA, 16509, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.7955 reviews
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FREDERICK N.'s profile image
FREDERICK N. 
3 years ago

Sales person was very knowledgeable and personable 

Business response:

Hi Frederick, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

TERRI R.'s profile image
TERRI R. 
3 years ago

My salesman Oliver Piazza was great, he answered all of our questions, and showed us everything we wanted to see. He explained the different products and how they were built. The store was neat and clean 

Business response:

Hi Terri, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

JOHANN H.'s profile image
JOHANN H. 
3 years ago

Lloyd Staple was our sales person… he did an amazing job! Very knowledgeable of the mattresses we looked at, was kind, professional and attentive! We have usually worked with Dewitt Moffett and he is great too he was not in so Lloyd took care of us! He did a great job and we were very happy with the service! 

Business response:

Hello Johann , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

PATRICK S.'s profile image
PATRICK S. 
3 years ago

Ashley was very nice and helpful would recommend to my friends thank you 

Business response:

Hello Patrick, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Shawn L.'s profile image
Shawn L. 
3 years ago

Dewit was very nice and knowledgeable. Five stars 

Business response:

Hi Tanya, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

DONALD W.'s profile image
DONALD W. 
3 years ago

Everything was good salesman was helpful knowledgeable and answered all our questions wasn't pushy guve us good information that man should get a raise most importantly he was real person didn't talk at us but talked to us I appreciate that 

Business response:

Hi Donald, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

SCOTT J.'s profile image
SCOTT J. 
3 years ago

Great salesman. Very helpful. 

Business response:

Hello Scott , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

PIERRE B.'s profile image
PIERRE B. 
3 years ago

We were greeted by a sales rep as soon as we entered the store. He directed us to the mattress section at the back of the store. He was congenial and knowledgeable as he answered all our questions, helped us test mattresses and adjustable frames. He also carefully explained all the features, bed accessories and warranties. We left excited to test our new bed when it arrives on a date that is convenient for us. 

Business response:

Hello Pierre, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

JANE G.'s profile image
JANE G. 
3 years ago

You have a wonderful store with a large selection. My salesman, Lloyd Staples was very knowledgeable and was around when I needed him but not pushy. I respected that. The bonus was the great sale today. Thank you and looking forward for my delivery and it’s only going to be 3 days to receive. I will def return and asking for Lloyd. 

Business response:

Hi Jane, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.7 star rating with 955 reviews. 

When is Ashley Store open?

Ashley Store is open now. It will close at 8:00 p.m.