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Ashley Store
- Furniture Stores
- Erie, PA
About this business
Location details
7200 Peach St, Suite 300, Erie, PA, 16509, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Dewitt was very helpful and patient. Very pleased with our experience.
Business response:
Hello Craig, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
The sales person i spoke to was very helpful but not pesky. She answered my questions and measured what i needed. we picked up our purchase and it was all wrapped and ready when we got there. The warehouse guys helped get it on our truck and made sure we had everything.
Business response:
Hi Bill, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
It was a pleasure working with Brian Lydic. He made buying our new mattress and box spring easy and efficient. Brian is knowledgeable, friendly, and professional. We will definitely buy at John V. Schultz again with his assistance. Thanks!
Business response:
Hi Kamila, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team
Went to buy patio furniture and sign said in stock. However, when I went to pay for it your salesperson said it wouldn’t be available until after July 3rd, That is not right so I left. You should not have signs indicating it’s available when it’s not. Total let down and disappointment. If it the sign hadn’t said it was in stock I would have bought it and waited. This is a form of false advertisement. I hope after I left someone had the courtesy to take sign down.
Business response:
Hello Ann, we are sorry to hear that our service was subpar. We appreciate your comments and the opportunity to improve. Please email us at customerinquiry@yourashley.com or call us at (814)-868-7140, so that we can address your personal concerns. Thank you, Ashley HomeStore team
Yesterday they deliver my bed and I wanted to assemble it and they samuthing missing that’s screws you guys there you forget put it screws for all the bed inside
Business response:
Hi Beya, we are disheartened that we have missed the mark in providing you with an experience that exceeds expectations. Your recollection of events is sadly not in line with the standards that have made Ashley HomeStore a leader in the furniture industry. We sincerely apologize and thank you for the opportunity to address your concern. Please email us at customerinquiry@yourashley.com or call us at (814)-868-7140, so that we can address your personal concerns. Thank you, Ashley HomeStore team
Frequently asked questions about Ashley Store
How is Ashley Store rated?
Ashley Store has a 4.7 star rating with 915 reviews.
When is Ashley Store open?
Ashley Store is closed now. It will open at 10:00 a.m.