The answering service sucks. I had an appointment today at 11 o’clock that they never put me on the schedule for however, thankfully the office staff was great! I was still able to be seen, not for the cleaning I needed but I was in so much pain I barely cared about that. They pulled to tooth that was causing my agony and for that I’m forever grateful! Thank you Dr. Russo and staff!
Business response:
Thank you for sharing your experience and feedback, Nicole. I'm happy to hear the team was able to help out. - Mitch, ADMI
Very friendly staff, easy to schedule and comfortable professional work!
Business response:
I'm so glad you enjoyed your time with the Aspen Dental team in Kingston, Jeffrey. Thank you for sharing your experience! - Krista, ADMI
I've been with them in Kingston for 10+ years. sometimes they mess up. most of the time I'm satisfied. if they mess up they work with me to correct it. The docs are cool and the girls are total sweethearts. I like the Blonde with glasses out front and I wish I could remember her name! Does anyone know so i don't have to look foolish and ask her?
Business response:
I'm happy to hear you continue to feel well taken care of by the team in Kingston, Glenn. Thank you for sharing! - Mitch, ADMI
Front Desk/billing staff grest! Friendly, competent, empathetic!!
Dental Assistants great! Friendly, empathic, gentle, competent.
Dr Russo and Kirk - the best!
Patient, really skilled, gentle and concerned about the patient’s comfort. And best of all thay can do just about all the dental procedures.
Getting into this office is pretty easy.
Highly recommend!!
Business response:
Thank you for recommending the team in Kingston, Heidi! I'm glad to hear they are doing an excellent job. Keep on smiling! - Mitch, ADMI
They were very nice to me. Told them I have a phobia of Dentist. They told me not to worry and they went over everything with me. They gave me options of what work I could have done. The only thing I would say is they are a little pricey. But what isn’t today.
Business response:
Thank you for sharing, Amanda. I'm happy to hear you had an overall pleasant experience with the team in Kingston! - Mitch, ADMI
Dedication and kindness. From bottom to top everyone was very
Business response:
I'm glad the Aspen Dental team in Kingston has taken great care of you, Freddy. Thank you for sharing your praise! - Krista, ADMI
Everyone was very polite and Dr. Kirk was wonderful. We totally recommend to anyone thank you Sarah &Endel Ward
Business response:
I'm so glad you've enjoyed your time with the Aspen Dental team in Kingston, Sally. Thanks for sharing your experience and appreciation! - Krista, ADMI
Today was my first visit. I had lots of trouble at my last Dentist’s Office. I have not been to a dentist in awhile because of such terrible experiences in the past. Aspen Dental in Kingston was exceptional today. From everyone in the office to the dentist, it was nothing but pleasant. I actually had a dentist sit down and explain things to me. That never happened at the last Dentist’s Office. Plus, I learned I don’t have to have a procedure done that I was told I needed from the past. I go back tomorrow for some work - but... read more
Business response:
I'm very happy to hear the Aspen Dental team in Kingston took excellent care of you during your first visit, Darlene. Thanks for taking the time to share your experience! - Krista, ADMI
I do like the people here and the care is very good. However, they OFTEN cancel appointments at the last minute and then you can't get in for a while. I also find it surprising that Ulster County is back to recommending masks....they are a health care facility and are not requiring them.....staff only has to wear them when working on patients and patients don't have to wear them at all.
Google reviews (363)
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