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Aspen Dental - Kingston, NY
- Kingston, NY
About this business
Location details
1159 Ulster Ave, Kingston, NY, 12401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 4:00 p.m. | |
| Sat | 08:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Do not allow a trainee to shove large film and repeat after making mistakes very painful and I was just getting a check-up. Shame on your kingston office!! I lost a tooth due to infection from a poor exam by a trainee! surgery was needed after by an awesome local dentist, Dr. Bruce Bruce Jay Milner And refusal to send my xrays!!
Business response:
I'm sorry that you didn't have a positive experience. Thank you for sharing your feedback with us so that we can continue to improve patient experiences. - Dawn-, ADMI
Stop preying on people. Your using your medical degree to make recommendations which are completely unnecessary and very costly. $30 to shine a light in my mouth to see if I have mouth cancer? You should be ashamed of yourselves. A recommended biopsy for a bump in my mouth that is clearly not a problem, again you should be ashamed of your greedy selves.The attorney general should look into your practices for cheating people..Oh did I mention the $26,500 estimate you gave me for replacing 6 teeth, which I got done for $5,300.... read more
Business response:
Hi Paul, I'm sorry that your experience didn't live up to expectations. If you would like to share more detail about your visit, the Patient Satisfaction team would appreciate the opportunity to talk to you: 1-844-296-0187. - Emily, ADMI
Stop treating people like customers to be taken advantage of but instead treat them like patients who need help.
Business response:
I am sorry to hear this, I would like to pass this information along to management, Please call me at (315) 454-6000 extension 201783 at your convenience to discuss further. — Courtney, ADMI
After I had confirmed my appointment time the day before, I arrived before my scheduled time was seen for an exam and then told I would have to wait another hour for my cleaning. I did wait over an hour which was already making me late for work,, after I had confirmed my appointment time the day before, I arrived before my scheduled time was seen for an exam and then told I would have to wait another hour for my cleaning. I did wait over an hour which was already making me late for work,, I could not wait longer And then sai... read more
Business response:
I am sorry to hear this, Cathrine. I have spoken with the office manager, and she would love to help with this. I encourage you to call the office at 845-336-0500, option 2. You can also reach me at 315-454-6000 ext 201783. Thank you! -- Courtney, ADMI
The dentist, hygienist and dental assistant were all excellent, as was the receptionist. The office manager was rude and not even close to helpful. I had questions about a procedure and she couldn’t (or wouldn’t?) answer them. Then, when I told her that I called my insurance company to verify coverage for something, she told me that they lied to me and she knew better. So, I asked her to please call the insurance company and gave her the name and number of the rep I spoke to. She refused and laughed at me. Extremely rude and... read more
They have a new Dentist and she makes you feel a lot better about being at the dentist! No more rude remarks from the staff and the new Dentist listens to what you want and need instead of telling you what your going to get! It was a much better experience this time! Thank to the Staff and The New Dentist!
Business response:
Thank you for sharing the kind words Brenda, we also appreciate and value your feedback. — Kelly, ADMI
Business response:
Hi Melissa, I'm so sorry you did not have a positive experience. If you would like to discuss your concerns, please reach out to me at (315) 454-6000 extension 201791. Tammy ADMI
Beware! The WORST experience I have ever had with a dentist. It took them approx. 10 visits over a 3-4 month span to perform 2 root canals and crowns, one of which they botched wine tried to accuse me of overreacting when I was crying in pain. When my husband asked them to give me something for the pain, Dr. Leonidas made accusations that I might be faking the pain for drugs. After all that they sent me to a specialist which made me pay 1200 cash, even though they said 1100 before I got there, which the dentist there was tal... read more
I arrived for a 4pm appt at 3:40pm. While waiting I watched a young man come in 14 minutes late for his 3:30pm appt. His mother explained they were held up from traffic. The receptionist said that because they were late that they would need to reschedule his appt. The mother pleaded with the receptionist to allow him to be seen that day because he was having oral surgery later in the week. The receptionist would not accommodate the request. Meanwhile I waited until 4:28pm to be called back for my 4pm appt. It was more than u... read more
Frequently asked questions about Aspen Dental - Kingston, NY
How is Aspen Dental - Kingston, NY rated?
Aspen Dental - Kingston, NY has a 4.2 star rating with 919 reviews.
When is Aspen Dental - Kingston, NY open?
Aspen Dental - Kingston, NY is closed now. It will open at 8:00 a.m.