Aspen Dental - Antioch, TN

Shelby G. 

on Yelp

3 years ago

Terrible. Thought it was a blessing they got me in same day, but just a waste of my insurance use. Gerald was very rude to me when I was explaining my situation after I had to come back in for my X-rays and asking them do do things that they stated they would do. Now I have to pay out of pocket for a second opinion. Won' be coming back to Aspen as a client at all. Unprofessional. 

Mia J. 

on Yelp

3 years ago

Brand new patient here. 1st appointment is at 1030. I show on time, check with the office admin and begin filling out paperwork. I'm done after a few minutes and am told to wait. I wait 45 mins before being called back - no apology or explanation. When I ask, I'm told "we're running a little behind this morning." Almost an hour is more than a little behind. Then we commence to take X rays etc as new patients need. All this is fine. I'm taken to the exam room where I'm asked to wait again. Another 15 minutes go by. During w... read more

Howard S. 

on Yelp

4 years ago

Routine cleaning scheduled for 8.8.22 at 7:30am. Received an appt reminder and I noticed that my appt was at 9:00 am. Called the office and asked was told, "oh the office hours changed". I asked when and there was no response. I asked, did you call your patients that had booked appts and let them know in advance. response, I don't know. So I rescheduled for today Routine 6 months cleaning, at 7:30 and I was told that my portion was 112.00. I said, this is just a routine cleaning and covered by my insurance. I was then t... read more

Edom Berhane S. 

on Yelp

4 years ago

Went to Aspen Dental this past week. They did X-rays and the hygienist looked around in my mouth and said I need a few fillings and a deep cleaning. The dentist comes in afterwards and tells me I need a root canal but they don't do it there so they'd refer me out. She also says I need several fillings and they can do it all that day but I have to talk to their manager about how much I have to pay. The manager sits me down and lists all the things that I'd need to get fixed and proceeds to tell me that I would have to pay alm... read more

Sondra S. 

on Yelp

4 years ago

Went there to have infected molar removed have dental insurance After getting an estimated bill for $8000 on "needed" dental work, I opted to just get tooth pulled. Then I get an estimated bill for over $350 with insurance, then I'm told the dentist can't do it there but I can go to a different office. I was appalled by the "cost" with insurance. So I search for a "real" oral surgeon and not only did it take 15 mins to pull tooth it was completely covered and no co-pays!!! What a rip off Aspen Dental is and they're very slic... read more