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1500 W Orange Blossom Trail, Apopka, FL, 32712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 12:30 p.m. | |
| Sat | 08:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Everyone, from the front desk staff, to the hygienist, to Dr. Truong were very nice and professional! Quality care, clean office, very nice bedside manner.
Business response:
I'm so glad you've enjoyed your time with the Aspen Dental team in Apopka, Nina. Thank you for sharing your 5-star experience! - Krista
I was afraid to go to Aspen dental because it was a franchise, but they surprised me. The care was awesome and the price was reasonable.
Business response:
I'm happy to hear this, Lasandra. Thank you for sharing! - Mitch
Expensit even with insurance coverage . Some assistance staff need more experience on temporary teeth work.
Business response:
We appreciate your feedback, Jorge. Thanks for taking a moment to share your feedback with us so that we can continue to improve future patient experiences. -The Customer Service Team
I called to get my 89-year-old mother-in-law to get an appointment, told them what her insurance was and they made an appointment. She has COPD and uses a walker so it is an effort to get her anywhere. On arrival and giving her insurance card, the receptionist told me they didn't take her insurance and immediately the office manager shows up to tell me they. an see her for free and can give 25% discount on the work she needed done which by estimate from another office was $1600. So feel this was a scam just to get people ... read more
Business response:
We are really sorry to hear that and can understand your frustrations, Janice. While we are unable to work directly with your mother-in-law's insurance provider, we offer special promotions and financing options to help make her care more accessible. For more information, please visit https://bit.ly/4i96XuK to learn more. Also the Aspen Dental Savings Plan could be perfect for her. Save on dental services for one low annual fee, plus get free exams and X-rays at any participating office. You can find more info at https://bit... read more
The service itself was fine, but the financial department has consistently been problematic. I have never encountered a smooth transaction with them. Despite providing my updated information twice, they failed to update my insurance policy. The last time being told to call back in a few days to "make sure she did it". Six months after that, I was informed that a specific procedure was partially covered by my insurance, otherwise I wouldn't have done it. I paid my share of the cost, only to receive a bill for hundreds of doll... read more
Business response:
We’re so sorry to hear about the trouble you're having, Nic. We have a dedicated team that would be happy to help with billing concerns. Please reach out to them directly at 1-844-296-0187.
Avoid Aspen Dental Apopka - Terrible Experience I went to Aspen Dental Apopka with a simple issue and left with a completely different experience. They recommended unnecessary treatments totaling $9,128, with my responsibility being $5,423. They were very pushy about upselling services I never came in for. I ended up paying $3,000 to address the main issue, leaving a balance of $2,423. Despite already having a balance, they continued to pressure me into spending more. I reluctantly put $100 toward the next treatment, leavi... read more
Business response:
We're very disappointed to hear this, Dustin. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can work to find a resolution.
This place is a scam. They tell you they aren't going to charge you for things but then you get a bill later on after that first consultation. They sign up for a credit cards, You never asked to sign up for... a complete scam and waste of time. I feel like if they were to be more concise and clear about the paperwork that you were signing, you won't have these issues, but it's not like that at all. They are more interested in sales than actual service and care for patients.
Business response:
We are very sorry to hear this, Nyra. We wanted to let you know that we did pass your feedback along to our Customer Service team so that they could address concerns with the team in Apopka. If you would like to speak with them in the future, please let us know.
if you like you appointments getting rescheduled 2 days in a row multiple times this is the place for you
Update to prior review Rosé colored Not only has Aspen Dental NOT processed or field my claim with my insurance. They are charging me additional 2900.00 for stuff I didn't receive. On top of that I wasn't even at that office NOR in the state of FL.
Business response:
I'm so sorry to hear about the trouble you're having, Cole. The team would be happy to help with billing concerns. Please reach out to us directly at 1-844-296-0187. - Heather
Aspen Dental - Apopka, FL has a 4.2 star rating with 562 reviews.
Aspen Dental - Apopka, FL is closed now. It will open at 7:30 a.m.