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Aspen Dental - Bridgeton, MO
- Bridgeton, MO
About this business
Location details
12221 St Charles Rock Rd, Bridgeton, MO, 63044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 4:30 p.m. | |
| Tue | 07:30 a.m. to 4:30 p.m. | |
| Wed | 07:30 a.m. to 4:30 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 07:30 a.m. to 2:00 p.m. | |
| Sat | 08:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Not a fan of the new Aspen Dental located at the St Charles Rock Rd and McKelvey! Waited 1 hr (50 minutes past my appt time) and finally went to front desk to ask about the wait time - watched office staff talk, laugh eat cake ...to get an insincere canned response about a procedure running over. When I expressed my disappointment about the lack of communication- I got the defensive answer that we didn't know. Isn't it your job to know and inform your patients about a longer than usual wait? I'm all for flexibility but not w... read more
Received bills for items that were already paid in the attempts to double-charge me. When I contacted the billing department (left a voicemail), I did not receive a response. Cancelled future appointment to avoid dealing with this nonsense.
I got a bridge done back in May from aspen in pa and it wasn't seated correctly so I moved to mo in June and came to this aspen to get it corrected and the dr didn't take an x-ray and told me I just needed a cleaning. So after going back to the other dentist got my cleaning done. I went back to adorn to get my bridge fixed the rude dr tells me there is nothing that can be done. So since I paid for my bridge and they have my money there is nothing that can be done. I told the dr that 3 other dentists said I just need a new on... read more
Let's see, where do I begin. Charging over $900 for a deep cleaning (and they charged Delta Dental and two other insurance plans ). Then they forgot to set up my appt for dentures. Thank God they did. I talked to William, regional manager, and he offered me a $300 coupon. No thanks. And Misty you need to get I u to if the customer service business
The manager Misty was very rude. I could tell she didn't care about my treatment. Just wanted to take my money and run. Definitely did NOT go back! Poor customer service!
Frequently asked questions about Aspen Dental - Bridgeton, MO
How is Aspen Dental - Bridgeton, MO rated?
Aspen Dental - Bridgeton, MO has a 4.2 star rating with 1,228 reviews.
When is Aspen Dental - Bridgeton, MO open?
Aspen Dental - Bridgeton, MO is closed now. It will open at 8:00 a.m.