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3201 N. Western Ave, Chicago, IL, 60618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In my opinion, they have a total a bait and switch approach to their new customers! I made an appointment this week via a local number listed for this branch and apparently got routed to a call center. I made an appointment for Monday and was told during that call that my cleaning, since I did not have insurance, would be $92 (normally $114) and that the exam and x-rays would be included. Today (SATURDAY) I get a call to "set my expectations" (their words) for my Monday visit. So NOW they say that for new patients with... read more
Business response:
I’m really sorry to hear that and can understand your frustrations, Terry. We value your feedback, and we will pass your message along to the team, so they can address concerns. . – Michelle, ADMI
They have tried to scam my boyfriend out of 4 cleanings within the last 60 days. No no anal human being gets a dental cleaning 4 separate wines within only 60 days. This place is a scam, and they call people before 8am and have no thought process when it comes to inconveniencing their patients. He came for tooth pain. Not for your 6-month scam plan. Thanks.
Business response:
I'm sorry to hear that, Lauren. If your boyfriend would like to share more details about their visit, the Customer Service team would appreciate the opportunity to talk to them: 1-866-767-0890. - Mitch, ADMI
Aspen Dental - Chicago, IL (Roscoe Village) has a 4.3 star rating with 543 reviews.
Aspen Dental - Chicago, IL (Roscoe Village) is closed now. It will open at 9:00 a.m.