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Aspen Dental - Chicago, IL (Roscoe Village)
- Dentists
- Chicago, IL
About this business
Location details
3201 N. Western Ave, Chicago, IL, 60618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The absolute best dental care I have ever received. Knowledgeable, professional, and just a great group. Free parking, convenient bus stop, and my pretty smile! I will never go anywhere else. Why would I? These guys are the real deal. I highly recommend Aspen on Western & Belmont
Business response:
Thank you for taking the time to share, Jan! I'm glad to hear everything went so smoothly. Keep on smiling! - Mitch, ADMI
Aspen Dental is the Best Dental Service I have ever had. Let me explain. First off, since childhood with a horrible dentist who filed all my teeth down, before pulling the wisdom teeth, I ended up with periodontal disease. My gums bled since high school. I am in my mid to late 50's now. It got so bad, I couldnt take a breath of air without my front teeth getting that nerve pain, example, taking a ice cold drink of water, or hot coffee. I knew I had periodontal disease, so I asked about their full mouth dental implants. Comp... read more
Business response:
Thank you for sharing your experience, Thomas. It's great to hear you feel well taken care of by the Roscoe Village team! - Mitch, ADMI
I really like this place and the excellent service, but if it weren't for the long waits and having to take so much time off work, I would have given my review a 5. The dentists and staff are soo pleasant and great. I'll still continue my visits, but with the expectation that each service, no matter how quick they say it will be, will most likely take 1.5 hours each, :(
Business response:
Thank you for your feedback, Debbie. I will pass this along to the team! - Mitch, ADMI
This is a total scam. They are not dentists they're only trying to sell invisible braces. Do not pay any mind to the fact that ownership replies to all the messages, there is no way to contact them, more lies more scams.
Business response:
Thank you for sharing your feedback, Joe. We take concerns regarding patient experience, communication, and clinical care very seriously. Our practice is committed to providing treatment in a professional and respectful environment, and all clinical services are performed by qualified dental professionals operating within their licensed scope of practice. Because patient privacy is important to us, we cannot discuss details of treatment in a public forum. We welcome the opportunity to learn more about your experience and rev... read more
One of the worst, if not the worst, health care experiences i have had in my lifetime. Had a tooth pulled, there were complications, the surgeon (who serves it seems all of Illinois) was never in an office to followup. After two bad attempts, got referred out to UIC because they could not handle it. That took two months. Now need to see an ENT. All based on a tooth pull gone bad. Complications can happen - but the lack of followups and no ability to deal with it themselves is awful. Don't go for anything related to surgi... read more
Business response:
Hi Dave, thank you for bringing this to our attention. This is not what we want for our patients, and your experience truly matters to us. We strive for our patients to feel as supported as possible and will continue to focus on improving the experience for our patients moving forward. Again, we appreciate your feedback.
TERRIBLE It's possible their staff is decent, but I'll never know, because their practices were so bad that I never got as far as my first appointment. Despite my response to their requests for initial appointment confirmation, insurance details, and my medical and other private information, they bombarded me with phone calls, emails, and texts asking me to confirm all this. This is even after I called and begged them to stop harassing me (of course I had to leave a VM because they wouldn't let me speak to a real person). Wh... read more
Business response:
Hi Pascale, thank you for giving us the opportunity to address this. We’re always looking for ways to improve and insights like yours to help us do better. We appreciate you taking the time to share your experience.
I would not recommend Aspen Dental based on my experience. I was quoted one amount during my visit and paid that balance before leaving the office. Then two weeks later, I received an additional bill for more charges that were never clearly explained upfront. Now I'm stuck dealing with insurance to sort it out, which should not be the patient's responsibility when pricing should have been accurate from the start. On top of that, I consistently felt pressured to purchase additional services or products -- things like a mouth... read more
Business response:
Renee, we do our best to give you the most accurate estimate we can. If you are needing assistance with your bill, we have a dedicated team that would be happy to help with billing concerns. Please reach out to them directly at 1-844-296-0187. -The Customer Service Team
Billing problem. I specifically told them do not do anything that required any out of pocket for me. Now the send me a bill. I will fight it until the end.
Business response:
We’re so sorry to hear about the trouble you're having, Thomas. We have a dedicated team that would be happy to help with billing concerns. Please reach out to them directly at 1-844-296-0187. -The Customer Service Team
False advertising and extremely questionable billing practices. In October 2025, Aspen Dental in Roscoe Village promoted a $29 comprehensive exam with X-rays for uninsured first-time patients. Their website clearly states that a comprehensive exam includes an oral cancer screening -- the main reason I scheduled the appointment for my uninsured son. When we checked in, I confirmed this, and the front desk assured me it was included. After the exam, I was pushed to authorize more than $5,000 in treatment. When I asked for an... read more
Business response:
We're very disappointed to hear this, Shellie. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns. -The Customer Service Team
Frequently asked questions about Aspen Dental - Chicago, IL (Roscoe Village)
How is Aspen Dental - Chicago, IL (Roscoe Village) rated?
Aspen Dental - Chicago, IL (Roscoe Village) has a 4.3 star rating with 619 reviews.
When is Aspen Dental - Chicago, IL (Roscoe Village) open?
Aspen Dental - Chicago, IL (Roscoe Village) is open now. It will close at 1:00 p.m.