Aspen Dental - Chicago, IL (Roscoe Village)

Guy W. 

on Yelp

a day ago

Why has Aspen Dental closed temporarily the offices in Hobbs and Roswell, New Mexico. Are they stealing from the customers again, are they abusing the customers again, are they breaking the law again ASPEN DENTAL HAS PERFORMED MALPRACTICE ON ME, HAS STOLEN $11,000 FROM ME, AND HAS ABUSED ME SEVERELY ... I am a 78 year-old man with a disability that Aspen Dental is very aware of. They have routinely discriminated against me and bullied me In addition to the botched surgery and stolen $11,000 much of the significant abuse i... read more

Shellie H. 

on Yelp

a week ago

False advertising and extremely questionable billing practices. In October 2025, Aspen Dental in Roscoe Village promoted a $29 comprehensive exam with X-rays for uninsured first-time patients. Their website clearly states that a comprehensive exam includes an oral cancer screening -- the main reason I scheduled the appointment for my uninsured son. When we checked in, I confirmed this, and the front desk assured me it was included. After the exam, I was pushed to authorize more than $5,000 in treatment. When I asked for an... read more

Sandra G. 

on Yelp

a month ago

ABSOLUTE SCAMMERS! I've been dealing with this dental office for over a year, and unfortunately, my experience has been extremely frustrating. They overcharged me for procedures despite them being in-network and obligated to follow the contractual rates provided by my insurance company. When I raised the issue, they refused to make adjustments and said they can charge whatever they want and my insurance doesn't have a right to tell them what to charge. I reported them to my insurance about 1month ago and they submitted an in... read more

Judith R. 

on Yelp

3 months ago

Aspen advertised "same day" dentures.When I took my elderly husband in, they were kind. They looked at his dentures and when I asked for an estimate, they sent us to the "finance" person, who would "review options" with us. There were no options; dentures would take approximately one month, at a cost of $5,000, which they were happy to finance. Really encourage everyone NOT to use this chain, as they do not provide what they advertise, and seems to be taking advantage of people who might be desperate for dental care. GO ELSE... read more

noel m. 

on Yelp

4 months ago

We will never use Aspen again. There were billing issues. They blamed DeltaDental Ins. We called delta dental and there was no information or claim filed. We had to pay the bill as it was going to collections and affect our son's credit (we switched from a pediatric dentist due to his age). Aspen billing isn't handeled in office;but, by cooperate office which convniently releases responsibility. DON'T GO TO Aspen Dental. 

Abbas J. 

on Yelp

5 months ago

Aspen Dental in Skokie did a good job but they started sending me new bills after a year that the job was done! We had an agreement and they were paid in full! They even charged my credit card to renew my membership without my permission! I had to cancel my credit card because they just charge what ever they want! Unbelievable! 

Bill C. 

on Yelp

5 months ago

Anna with billing was the rudest person ever. This has been one of the worst dental experiences I've ever had. After a month of trying to get an appointment (for cleaning) I was finally seen--(for chipped filling) only to be shamed for not coming in sooner for my cleaning. The new doctor had no knowledge of my history, was rude, and completely dismissive of my concerns. Doctor must be new or inexperienced in patient communications. Refused to actually fix the problem and made me do X-rays and exam instead of fixing issue. L... read more

N V. 

on Yelp

8 months ago

Had a scheduled appointment for months with the dental hygienist, and As I arrived they had informed me my appointment was cancelled because I didnt confirm my appointment through a text message! An appointment that was scheduled for months! because they decided to take someone else that they had instead! Wtf! Thanks anh! 

Sholom L. 

on Yelp

8 months ago

Extremely unprofessional, they have people unqualified to give financial information giving financial false financial information. Every time I'm in there I feel like I'm being robbed.