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Aspen Dental - Chicago, IL - South Loop
- Chicago, IL
About this business
Location details
1114 S Clinton St, Chicago, IL, 60607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 08:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
definitely would recommend them for an emergency. I don't know why they got such bad reviews here. I was very anxious about tooth pain and they were very accomodating.
Business response:
We're very happy the team has taken great care of you, Lauren. Thank you for sharing your experience!
This place is terrible! I wish I would have seen the reviews before going there. Go else where. They want your money only . The dentist didn't even have the right tools to do the work.
Business response:
We're very disappointed to hear this, Manny. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns. -The Customer Service Team
Horrible Experience - Abigail Brier Only Cared About Money, Ignored My Pain I had an absolutely terrible experience with "Dr". Abigail Brier at Aspen Dental. I went in with severe pain in a tooth that had a root canal years ago, and I had been suffering for days. Brier initially planned to take pictures, send them to the endodontist for evaluation, give me a quote, and then schedule the treatment in two weeks when the endodontist will be available. She even mentioned she'd prescribe antibiotics in the meantime to manage the... read more
Business response:
We’re so sorry for the inconvenience, Albiona. We completely understand how frustrating that must have been. We’re glad you were able to get the care you needed, and we truly appreciate you bringing this to our attention. We’ll be looking into this with an eye to improving patient experiences. If there’s anything else we can do, please feel free to give our Customer Service team a call at 1-844-296-0187. -The Customer Service Team
They deserve way less than the current rating. The staff is unprofessional and the work is garbage. I had or visit the office 3 days in a row for the same issue. They lie about timing and don't care if your service is delayed. 0/10 please take your money elsewhere
Business response:
We're very disappointed to hear this, LaDonna. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns. -The Customer Service Team
STAY AWAY from Aspen and especially Tariq Marouf (seen at their location on 1114 S. Clinton). They are a complete fraud and their only interest is making money off of their patients. On my initial (and only) consultation the dentist (Marouf) did not even look in my mouth. However, what he did do was come into the exam room with his props telling me that nearly all of my teeth needed to be removed ASAP and dentures were necessary. He promptly shuffled me off to his financing sidekick who did her best to not let me leave w... read more
Business response:
We are sorry that your experience didn't live up to expectations. Each care plan is crafted to fit one's individual needs. If you have any questions about the care plan you received, please don't hesitate to reach out to the team.
I had a tooth extracted on December,5th. I had a requisition from my regular dentist at another location, for a surgical procedure for the removal of the tooth. On the contrary the dentist assured me that she would be able to do this without a surgical procedure. She then numbed me up and proceeded to complete the extraction. After a short while it was apparent to me that she was very inexperienced and did not know how to go about the procedure. She wrestled with the tooth for almost an hour. Meanwhile, I am experie... read more
Business response:
We’re disappointed to hear this, Sharon. Please reach out to our Customer Service team at 844-296-0187, so we can address your concerns.
Deceptive Dental Business Practices!!! i REPORTED TO DFRP: Dept. of Financial and Professional Regulation. predatory most definitely. TOO BAD I COULDN'T GIVE 0 STAR RATING!!!!
Business response:
We are sorry for any trouble you're having, Pamela. We will pass your message along to the team, so they can address concerns. - The Social Care Team
They sent me to collections after they had the wrong address on file. They could not even send an email or phone call for over a YEAR. Currently looking into legal action because that is illegal to do. Now I have to hire a lawyer to fix this all because they made a dire mistake. Avoid this company. That's all they do is make up charges and send to collections. They also don't have a corporate number to help either.
Business response:
I am very sorry to hear this. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team. If you would like to speak with them in the future, please let us know. - Garlen
Good luck at this place. This is the most unprofessional dentist that I've visited or had communication with. I had dental work performed over two years ago. I recently started experiencing issues. I have reached out on numerous occasions. After multiple calls, I finally reached someone. My information must've have appeared on their caller ID because I was greeted by name. After the brief greeting, the call taker (assuming a male) asked to place the call on hold and hung up. I heard the phone slam. I instantly called back on... read more
Business response:
I’m really sorry to hear this and can understand your frustrations. My team and I would appreciate the opportunity to speak with you in order to learn more about your experience and see what we can do to assist. Please call us at 1-866-767-0890. We look forward to speaking with you. – Garlen, ADMI
Frequently asked questions about Aspen Dental - Chicago, IL - South Loop
How is Aspen Dental - Chicago, IL - South Loop rated?
Aspen Dental - Chicago, IL - South Loop has a 4.1 star rating with 371 reviews.
When is Aspen Dental - Chicago, IL - South Loop open?
Aspen Dental - Chicago, IL - South Loop is closed now. It will open on Monday at 8:00 a.m.