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Aspen Dental - Chicago, IL - South Loop
- Chicago, IL
About this business
Location details
1114 S Clinton St, Chicago, IL, 60607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 3:00 p.m. | |
| Sat | 08:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
definitely would recommend them for an emergency. I don't know why they got such bad reviews here. I was very anxious about tooth pain and they were very accomodating.
Business response:
We're very happy the team has taken great care of you, Lauren. Thank you for sharing your experience!
Before the dentist could even make the way into the room, whatever position this man was came into the room pissed because MY tooth was broken. Waving his hands around and expressing his anger, like if I was the professional to figure this out or if it was him, regardless he was no one in place to have anger or a decision making. The dentist apologized with the bare minimum saying their employees GET UPSET AT BROKEN TEETH. Redirect this business to YouTube or something to figure out bed side manner.
Business response:
Hi Stephany, we really appreciate you for taking a moment to share your feedback. We regret that you didn't have a positive experience and wanted to let you know that we’ve have read your review and will address concerns with the team with an eye to improving future patient experiences. -The Customer Service Team
Wish I read reviews before coming to this office. Despite the "emergency" appointment it took 1 hour and 30 mins in the waiting area which I was okay waiting. After being seen they wanted to charge me nearly $6k for a root canal, crown and cleaning. I found it to be an unreasonable amount so I denied paying, after the lady with the finance information asked "well how much do you have in personal savings" I then felt uncomfortable and was trying to just leave but she kept insisting they have payment plans and if I was able t... read more
Business response:
We’re sorry to hear that your experience didn’t meet expectations, but we’re glad you are able to receive care. If there’s anything we can do to support you moving forward, please don’t hesitate to reach out. -The Customer Service Team
This place is terrible! I wish I would have seen the reviews before going there. Go else where. They want your money only . The dentist didn't even have the right tools to do the work.
Business response:
We're very disappointed to hear this, Manny. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns. -The Customer Service Team
Horrible Experience - Abigail Brier Only Cared About Money, Ignored My Pain I had an absolutely terrible experience with "Dr". Abigail Brier at Aspen Dental. I went in with severe pain in a tooth that had a root canal years ago, and I had been suffering for days. Brier initially planned to take pictures, send them to the endodontist for evaluation, give me a quote, and then schedule the treatment in two weeks when the endodontist will be available. She even mentioned she'd prescribe antibiotics in the meantime to manage the... read more
Business response:
We’re so sorry for the inconvenience, Albiona. We completely understand how frustrating that must have been. We’re glad you were able to get the care you needed, and we truly appreciate you bringing this to our attention. We’ll be looking into this with an eye to improving patient experiences. If there’s anything else we can do, please feel free to give our Customer Service team a call at 1-844-296-0187. -The Customer Service Team
They deserve way less than the current rating. The staff is unprofessional and the work is garbage. I had or visit the office 3 days in a row for the same issue. They lie about timing and don't care if your service is delayed. 0/10 please take your money elsewhere
Business response:
We're very disappointed to hear this, LaDonna. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns. -The Customer Service Team
STAY AWAY from Aspen and especially Tariq Marouf (seen at their location on 1114 S. Clinton). They are a complete fraud and their only interest is making money off of their patients. On my initial (and only) consultation the dentist (Marouf) did not even look in my mouth. However, what he did do was come into the exam room with his props telling me that nearly all of my teeth needed to be removed ASAP and dentures were necessary. He promptly shuffled me off to his financing sidekick who did her best to not let me leave w... read more
Business response:
We are sorry that your experience didn't live up to expectations. Each care plan is crafted to fit one's individual needs. If you have any questions about the care plan you received, please don't hesitate to reach out to the team.
I had a tooth extracted on December,5th. I had a requisition from my regular dentist at another location, for a surgical procedure for the removal of the tooth. On the contrary the dentist assured me that she would be able to do this without a surgical procedure. She then numbed me up and proceeded to complete the extraction. After a short while it was apparent to me that she was very inexperienced and did not know how to go about the procedure. She wrestled with the tooth for almost an hour. Meanwhile, I am experie... read more
Business response:
We’re disappointed to hear this, Sharon. Please reach out to our Customer Service team at 844-296-0187, so we can address your concerns.
Deceptive Dental Business Practices!!! i REPORTED TO DFRP: Dept. of Financial and Professional Regulation. predatory most definitely. TOO BAD I COULDN'T GIVE 0 STAR RATING!!!!
Business response:
We are sorry for any trouble you're having, Pamela. We will pass your message along to the team, so they can address concerns. - The Social Care Team
Frequently asked questions about Aspen Dental - Chicago, IL - South Loop
How is Aspen Dental - Chicago, IL - South Loop rated?
Aspen Dental - Chicago, IL - South Loop has a 4.1 star rating with 378 reviews.
When is Aspen Dental - Chicago, IL - South Loop open?
Aspen Dental - Chicago, IL - South Loop is open now. It will close at 3:00 p.m.