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Aspen Dental - Cincinnati, OH - Northgate
- Cincinnati, OH
About this business
Location details
9850 Colerain Ave., Cincinnati, OH, 45251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've always hated going to the dentist. But aspen dental has really been there for me and helped me out so much. I love going to the dentist now. These people are awesome!!! I can't thank them enough.
I can't say enough how grateful I am to Aspen Dental and the staff at the Colerain location. They have gone above and beyond to give me the perfect smile I always wanted. I can finally smile with confidence, definitely thankful for all they have done to help me out. 5 stars for sure.
Best care anywhere, all the girls are so nice especially Ashley and AJ
Non fitting dentures from your Colerain ave, Cincinnati Ohio location. Dentures have never fit and all I'm told is to use adhesive, that everything has already been done that could be. I will be looking into filing a complaint with the BBB or getting an attorney to have my money returned since you've never provided the service you were paid for.
Business response:
I am very sorry to hear this, Cheryl. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Cincinnati. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
wasted my brother time four times and lied three times times about doing this teeth
we're waiting an hour past our scheduled appointment time. I've got a child with a broken tooth
My wife had an 1130 am appointment. She wasn't called back until close to 1pm. we finished @ 245 pm.
Business response:
I’m really sorry to hear that. The Customer Service team would appreciate the opportunity to speak with your wife in order to learn more about this experience and address this concern directly: 1-866-767-0890. – Mitch, ADMI
I waited over three hours for the oral surgeon after sitting and watching staff stand around and the manager make dinner plans I decided to cancel my service and leave. Two receptionist and neither could convey surgeon running behind. At no point after waiting over 3 plus hours was I notified that the surgeon was running behind nor was I offered a reschedule for another appointment. After pointing out conflicting information the office manager never took accountability for the mishap and pond the issue off on the surgeon. T... read more
My appointment was set for tomorrow got moved up for today and got into the office manger making 8pm dinner plans staff is disrespectful and to top it off i have been sitting in the waiting room for 2 hours just to get a tooth pulled. Asked for my money back and was ask to leave service was horrible i will never spend money again with this location Stephanie the office manager was very disrespectful and unprofessional one out of 9 employees came to check on what i was getting because people were coming and going. Staff was ... read more
Business response:
I am so sorry Jonise; this was not the experience we want for our patients. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
Frequently asked questions about Aspen Dental - Cincinnati, OH - Northgate
How is Aspen Dental - Cincinnati, OH - Northgate rated?
Aspen Dental - Cincinnati, OH - Northgate has a 3.9 star rating with 1,148 reviews.
When is Aspen Dental - Cincinnati, OH - Northgate open?
Aspen Dental - Cincinnati, OH - Northgate is closed now. It will open tomorrow at 9:00 a.m.