This profile has been claimed by the business owner or representative.
Aspen Dental - Conroe, TX
- Dentists
- Conroe, TX
About this business
Location details
215 S Loop 336 W, Ste 100, Conroe, TX, 77304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Aspen Dental has been wonderful to work with. The entire team is professional, friendly, and truly works together to make every visit comfortable. You can tell they get along well and care about their patients. Because of the great service I've received, my family now comes here as well for their dental care. I highly recommend Aspen Dental to anyone looking for a reliable and welcoming dental office.
This was my first time visiting the office of Dr. Spates and I had such an incredible experience. The level of care and professionalism that was shown to me by the staff made me feel welcomed and comfortable. Leading up to the appt the staff reached out to ensure my insurance information was captured prior to my visit. The day of my visit not only am I greeted with a smile, every staff member I interacted with was kind and took the time to explain the procedures ahead. During my consult Dr. Spates was phenomenal and honest... read more
The staff is very kind and they made me feel very welcomed and comfortable! I loved my experience
I broke my bottom denture so I was looking for a dentist with a lab and Aspin did. I was in the waiting room about 15-20 minutes. The doctor came in soon after I got in an exam room. Come to find out the denture was fixable. You could't tell where it was broken. It fits perfect and 138.00 later I'm happy. PS the oral cancer exam is optional.I highly recommend Aspin Dental.
THIS PLACE IS A COMPLETE SCAM. I was quoted over 5,000 dollars for a problem I didn't even have!! I visited because of some toothache I was having that I was 100% sure was my wisdom tooth. They made me pay 30$ just for an "exam" where they "determined" I had 4 cavities??? So, then I was quoted the 5,000$ which included 4 fillings and a tooth cleaning. I asked how much for just the fillings and no cleaning, and the price dropped to 1,000$. Complete joke! What dental cleaning costs 4,000$?? Then they had the audacity to charge... read more
Business response:
Thank you for sharing your experience, Vanessa. We’re understand that our proposed treatment plan didn’t meet your expectations, but we respect your decision and hope you’ve found care that you’re comfortable with. Your feedback is important to us, and we wish you all the best in your continued health journey.
This place is a scam! Do not go to this dental clinic. They told me I needed a deep cleaning. Since I get my teeth cleaned every six months I found this to be a lie. After reading complaints online I believe I am correct!
Business response:
We’re so sorry to hear about the trouble you've had, Linda. We have a dedicated team that would be happy to help with billing concerns. Please reach out to them directly at 1-844-296-0187. -The Customer Service Team
All of the above could improve. In early 2024 I decided I would find a new dentist and chose Aspen mainly due location. I called and verified they took my insurance and was told they did. At the appointment the dentist felt a periodontal deep clean was in order before anything else was done. I needed a root canal and a crown also. I knew from my former dentist that I needed that but not the periodontal work. I met with a person who had the treatment plan all ready. She had checked my insurance and they would pay all t... read more
Marissa scheduled my appointment for a dental evaluation and cleaning. She has great phone skills. I told her I would not get 15-20 x rays as I just had them done and a cleaning 9 months ago. That's a lot of radiation. She said no it wouldn't be that many x rays. She was awesome in collecting the information with an iPad when I arrived. She came to my car to get me 45 minutes later saying the assistant was ready for me. However, I feel they need to train her better. The process was very deceptive. The assistant might or mig... read more
Business response:
Cha, we apologize for any misunderstanding. New patient appointments include x-rays and full comprehensive exam with the doctor and hygienist. From there, the team is able to make recommendations and discuss options that meet one’s individual needs. When schedules allow, offices do make the effort to offer treatment on the same day, but it’s not always possible. -The Customer Service Team
BEWARE OF PRICE GOUGING AND HAVING TO PREPAY IN ORDER TO GET AN APPOINTMENT! I've had 2 office visits with them so far. Everything seemed normal at first. They referred me to an endodontist to get a root canal of a tooth that already had a crown and root canal. That process went fine. The second visit started a little weird. I needed to have two filling done. They wouldn't make the appointment unless I paid for my procedure upfront. Never had to do that before! The actual visit went okay. But, now to the troubling part. At m... read more
Business response:
We’re sorry you feel this way, Patrick. Each care plan is crafted to fit one's individual needs. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. -The Customer Service Team
Frequently asked questions about Aspen Dental - Conroe, TX
How is Aspen Dental - Conroe, TX rated?
Aspen Dental - Conroe, TX has a 4.5 star rating with 686 reviews.
When is Aspen Dental - Conroe, TX open?
Aspen Dental - Conroe, TX is closed now. It will open on Tuesday at 8:00 a.m.