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Aspen Dental - Conroe, TX
- Dentists
- Conroe, TX
About this business
Location details
215 S Loop 336 W, Ste 100, Conroe, TX, 77304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | 08:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Needed a broken tooth repaired or replaced. Presumed a crown would be the only option given. Tried to obtain cost estimates online--silly me! Aspen Dental was the only estimate I saw, and since I had received a flyer from them, I booked an appointment online. Arrived for first visit. Went through the usual x-rays and digital scanning. Dr. Anthony confirmed a crown was in order. Sent to checkout to get total care estimate, schedule appointment, and PAY... Meghan provided the checkout info with a smile and was extremely cordi... read more
Business response:
I am very sorry to hear this, Sharene. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Conroe. If you would like to speak with them in the future, please let us know. - Garlen
My first couple of appointments were great, then they weren't. I had a Dr who pressured me into getting a root canal/crown which was needed, however I told him multiple times I had to do one at a time due to cost. He kept saying it's ok, well done it now since we are doing one already. I reiterated I could not afford it and he still insisted so we did it, temp crown fell off within an hour of me getting home. Placed the second temp and again it came off within minutes. Went to have my 1 permanent placed and he said ok we'll ... read more
Business response:
I'm sorry for any trouble you're having, Jen. I will pass your message along to the team, so they can address concerns. -Dawn
Pros: friendly staff, clean, modern Cons: TERRIBLE business practice. This is my second time going here and I did not appreciate my time wasted here today. I WONT be going back. my main reason for visit today was to get my teeth cleaned and i didn't get to have that done. 1) they wanted to charge me $30 to scan my gums w an LeD light to check for oral cancer. i said no and had to sign a form declining that. I do not use tobacco products either. 2) they "measured" my gum recession, however the hygienist didn't even use a ... read more
Business response:
I'm sorry that your experience didn't live up to expectations, Irene. We value your feedback, and I will pass your message along to the team, so they can address concerns. - Sophia
I almost received dental services at Aspen Dental, but I backed out at the last minute. Allow me to explain why. First of all, I was able to get an appointment very quickly at Aspen. Initially, that seemed to be a definite plus. I called at 9 AM and made an appointment for 10 AM the same day. Later I had second thoughts about why it's so easy to get a quick appointment at Aspen Dental. Why is their schedule so wide open? Upon arrival, I was asked to fill out a new patient questionnaire. The questionnaire asked me to ackn... read more
Business response:
I am very sorry to hear this, Larry. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Conroe. If you would like to speak with them in the future, please let us know. - Garlen
I would give 0 stars if I could. This dentist is money hungry and will charge you for things you did not even ask for. They charged me for a toothbrush that is around $130 and a procedure that I did not want done in the future. I have been waiting on a refund from them and it's been over 2 months. The office managers are horrible, and one of the nurses messed up my temporary and permanent crowns ; since she wanted to rush and go to her lunch break. Do not come here.
Business response:
I am very sorry to hear this, Kailyn. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Conroe. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
We get a flyer in the mail about a new dental company in Conroe who doing a free exam and X rays for new "patients" , as soon as you enter in the waiting room you from a person become a patient . My spouse and I decided to go for a first visit we waited so long that we left for coming back the next day like most of the "patients". The next day we had X rays and an estimate from "the financial specialist for fix the problems in our mouth (no implants) we can't afford the skyrocket prices that they want to charge for both. T... read more
Frequently asked questions about Aspen Dental - Conroe, TX
How is Aspen Dental - Conroe, TX rated?
Aspen Dental - Conroe, TX has a 4.5 star rating with 674 reviews.
When is Aspen Dental - Conroe, TX open?
Aspen Dental - Conroe, TX is closed now. It will open tomorrow at 8:00 a.m.