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Aspen Dental - Crestwood, IL

4.0
  • Crestwood, IL

About this business

Location details

13442 S. Cicero Ave., Crestwood, IL, 60445, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 3:00 p.m.
Sat08:00 a.m. to 2:00 p.m.
SunClosed
4.0742 reviews
Tracey Jonker Larmon's profile image
Tracey Jonker Larmon 
6 years ago

The staff is very nice. However the billing is s NIGHTMARE. For some reason I got some $153.00 late charge for a crown. I discussed over the phone. I was told not to worry about it that I don’t have to pay it. Got another bill. I went to the dental office regarding my bill. Once again told to ignore it. I got a bill for $153.00. Called, they said don’t worry. Another bill. Went to the office again. Was told for FOURTH TIME to ignore the charge and it will be removed. Today I got a letter from a COLLECTION AGENCY to pay the ... read more

Business response:

I am sorry to hear this, Tracey. I will certainly pass this information along to management for further action. Thank you for bringing this matter to our attention. — Courtney, ADMI 

Cheritha Jackson Woods's profile image
Cheritha Jackson Woods 
6 years ago

A older lady was a little late. She was told she couldn't she the Doctor I was on time and had to wait 

Business response:

I am so sorry you had a wait time, Cheritha. I will be sure to pass this information along to the management team so they are aware. Thank you. -- Kelsey, ADMI 

Sharon Coats's profile image
Sharon Coats 
6 years ago

I would not recommend anyone to go there I had the worst experience ever 

Business response:

I am sorry to hear this, Sharon. I will certainly pass this information along to management for further action. Thank you for bringing this matter to our attention. — Courtney, ADMI 

Kim M Tellado's profile image
Kim M Tellado 
7 years ago

Scam of a dentists office worse billing beware before you come here lie 

Matt Russell's profile image
Matt Russell 
7 years ago

I had went to a different dentist during the beginning of the week. After the visit I was experiencing excruciating pain where a tooth was filled on Wednesday during work. I felt like I wanted to fix the tooth myself like Tom Hanks in cast away. Suffered all day Wednesday with this tooth. Even told my wife, “I think I’m going to need a Root Canal” the current dentist I went to didn’t do them. The Mrs researched a place that would do the service and on the next day. There were other options for me but not the next day. I didn... read more

Business response:

Thank you for sharing this outstanding information Matt! I will be sure to pass it along to the team! We look forward to seeing you at future appointments! -Annette, ADMI 

Esther Meyer's profile image
Esther Meyer 
7 years ago

I was 3 to 4 minutes late for my 11am appointment I had to wait 30 for a cleaning and then I was charged 108.00 for visit going to change plan. They have different people behind desks to help you sign in don't know if that a bad sign or not. 

Business response:

I am sorry to hear this, Esther. I have spoken with the office manager, and she would love to help with this. I encourage you to call the office at 708-393-4911, option 2. You can also reach me at 315-454-6000 ext 201783. Thank you! -- Courtney, ADMI 

Regina Brigham's profile image
Regina Brigham 
7 years ago

My experience with aspen dental the staff made me comfortable, the office was very clean and the feeling from the staff was friendly, best experience I ever had at a dental office. Yes I would recommend the tyo my friends & family 

Business response:

Thank you for your kind words of encouragement Regina! Aspen Dental practices strive to treat everyone like their own mother! Annette, ADMI 

Rodina White's profile image
Rodina White 
7 years ago

On Friday 2/16/18 I visit the Aspen Dental office in Crestwood. I was very impress with the professional services which they provided. Everyone from the receptionist to the Doctor were Awesome. I most definitely will be getting some of my Dental work done there. Thank you so much for the love and care that each of you showed toward me. See you real soon!!! 

Business response:

Thank you for your kind words, Rodina! The office will be thrilled to hear this! - Kelsey, ADMI 

Tammy Kreis's profile image
Tammy Kreis 
7 years ago

Make sure you get written statements and clarity from the dentist on the procedures performed and not just clarity on the bill. We are now stuck with an 8-year-old boy in pain for 2 days as of now because of a tooth they extracted but will NOT see him as he needs a “pediatric specialist” (which was originally told to me that was only needed for a single procedure....a chipped tooth in the front). My kid has bad teeth and I am all about anesthesia safety and the safety of ALL CHILDREN...I get it...but HOLY HELL! They already ... read more

Frequently asked questions about Aspen Dental - Crestwood, IL

How is Aspen Dental - Crestwood, IL rated?

Aspen Dental - Crestwood, IL has a 4 star rating with 742 reviews. 

When is Aspen Dental - Crestwood, IL open?

Aspen Dental - Crestwood, IL is open now. It will close at 5:00 p.m.