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Aspen Dental - Crossville, TN

4.3
  • Crossville, TN

About this business

Location details

2854 N Main St, STE 102, Crossville, TN, 38555, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 4:30 p.m.
Tue07:30 a.m. to 4:30 p.m.
Wed07:30 a.m. to 4:30 p.m.
Thu07:30 a.m. to 4:30 p.m.
Fri07:00 a.m. to 1:00 p.m.
SatClosed
SunClosed
4.3765 reviews
Carly Cannon's profile image
Carly Cannon 
recommend  Recommended
4 years ago

Super friendly staff and very welcoming! 

Business response:

I'm happy to hear that, Carly. Thanks for sharing! - Dawn, ADMI 

Alice Duckstein's profile image
Alice Duckstein 
recommend  Recommended
5 years ago

OK no problems manager was very helpful 

Business response:

I'm happy to hear that, Alice. Thanks for sharing! - Dawn, ADMI 

Sherrie Gragg Smith's profile image
Sherrie Gragg Smith 
recommend  Recommended
5 years ago

Everyone is so nice, and really want your visit to be a great one. 

Business response:

Thank you for sharing, Sherrie! I'm glad that the team helped you have a positive experience. - Emily, ADMI 

Donnie Hammons's profile image
Donnie Hammons 
recommend  Recommended
5 years ago

Dr. Eric Hall did a great job. The entire staff was very welcoming and friendly. I now have a new dentist. 

Business response:

I'm happy to hear that, Donnie. Thanks for sharing! - Dawn, ADMI 

Cristian Velazquez's profile image
Cristian Velazquez 
a year ago

Horrible place to go. They dont know how to bill youre insurance and end up sending things off to collections. Would not recommend for even the smallest of things. 

Business response:

I'm so sorry to hear about the trouble you're having, Cristian. The team and I would be happy to help with billing concerns. Please reach out to us directly at 1-844-296-0187. Michelle 

Jason Wills's profile image
Jason Wills 
a year ago

Be sure to get in writing that they accept your insurance before doing any business with them. You can thank me later 

Business response:

I am very sorry to hear this, Jason. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Crossville. If you would like to speak with them in the future, please let us know. - Garlen 

Lindsey Ivetun's profile image
Lindsey Ivetun 
a year ago

I do not recommend Aspen Dental in Crossville, TN. They do not know how to summit a claim properly to insurance. I have called them several times since September 2023 to send a W9 to my insurance and my insurance still hasn't received it as of 12/28/23. My insurance has asked them to call and fax them it, not mail it to them. This is for Dental claims for myself and son from March 2023. It shouldn't take 9 months to get this taken care of. This is ridiculous !! 

Business response:

I'm so sorry to hear about the trouble you're having. The team and I would be happy to help with billing concerns. Please reach out to us directly at 1-844-296-0187. Social Care Team- 

Chris Giaquinto's profile image
Chris Giaquinto 
recommend  Recommended
2 years ago

USMC veteran being extremely mis treated due to incompetence and lack of communication of front office. HR amd cooperate also have zero regard for client complaints. DO NOT spend your money here. No wonder why they are facing a 3.5 MILLION DOLLAR lawsuit out of Suffolk court in MA. 

JohnandAlicia Smith's profile image
JohnandAlicia Smith 
3 years ago

Was there almost 4 hours for my first appointment just to establish care. Had to wander around twice to find someone bc I had waited so long. Just needed to schedule a cleaning was then told bc I had the beginning stages of periodontal disease that they could not give me a regular cleaning it had to be a special one. Was then told by the dentist that he could replace one of my fillings with a crown and I could get it done by the end of the year (it was November) and it would go on this year's insurance. HE said I didn't need... read more

Business response:

Thank you for sharing this feedback. We’d like to talk with you directly, so we can follow-up with our team and make sure each patient has the best possible experience. Please reach out to our Customer Service team at 1-866-767-0890. - Mitch, ADMI 

Frequently asked questions about Aspen Dental - Crossville, TN

How is Aspen Dental - Crossville, TN rated?

Aspen Dental - Crossville, TN has a 4.3 star rating with 765 reviews. 

When is Aspen Dental - Crossville, TN open?

Aspen Dental - Crossville, TN is closed now. It will open tomorrow at 7:30 a.m.