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Aspen Dental - Crossville, TN
- Crossville, TN
About this business
Location details
2854 N Main St, STE 102, Crossville, TN, 38555, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 4:30 p.m. | |
| Tue | 07:30 a.m. to 5:00 p.m. | |
| Wed | 07:30 a.m. to 4:30 p.m. | |
| Thu | 07:30 a.m. to 4:30 p.m. | |
| Fri | 07:00 a.m. to 1:00 p.m. | |
| Sat | 08:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
highly unprofessional and never even called in my medication while I'm sitting here in pain. but after the way I was talked about id rather wait to get it done somewhere else anyways instead of give a dime
Chipped a tooth, went in and they did their checks and gave me a list of everything they thought i would need done and did the care credit financing for it. It turned out I did not need everything they said I needed done. Now I have a 690-dollar credit there and have been trying to get it returned.
Business response:
I'm sorry for the trouble, Jim. I encourage you to connect with the Customer Service Team, so they can address your concerns directly with the office: 1-866-767-0890. - Mitch, ADMI
First, they say our high limit Blue Cross Blue Shield federal dental plan wasn’t active. I called BCBS, the plan was fine, so Aspen calls them again. Now Aspen says that because we have a high limit no deductible plan they want us to pay the entire cost up front (nearly $2000) because they aren’t sure what BCBS will cover. How can that be? Did they not just talk to BCBS? They are listed as an in-network provider, so how can they not know what is covered? BCBS covers 70% of the cost of replacing a filling. We have one of ... read more
Business response:
I'm sorry it wasn't the experience you anticipated, Gwendolyn. The Customer Service Team would appreciate the opportunity to learn more and address your concerns directly with the office: 1-866-767-0890. – Mitch, ADMI
they pulled teeth on a Friday, knowing they are closed over weekend and I had to leave. I have had no top teeth for month now. they will not do anything for me. BUT TAKE MY MONEY
Business response:
Rusty, The Customer Service Team would like to learn more about your experience, so they can address your concerns directly with the office: 1-866-767-0890. - Mitch, ADMI
RecommendedIt was one of the dental places that took my insurance. The appointment was for 2:30pm. I arrived on time but had to spend 2 and a half hours there before I was finished. I don't know why it took so long. I needed denture impressions for new dentures. The process should not have taken more than 45 minutes. I am very disappointed with the speed of the service.
Business response:
I'm sorry your experience didn't live up to expectations, David. If you would like to share more details about your visit, the Customer Service team would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, Aspen Dental
Lets just say I'M NOT A FAN.
Business response:
I'm very sorry to hear this, Bob. If you would like to share more details about your experience, the Customer Service team would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, Aspen Dental
I can’t understand why my husband was told he could have his teeth filled and then when we went to see the dentist and was told not only could the teeth NOT be filled but they have to be pulled at the cost of almost $9,000 and there was only 4 teeth. I will not only be coming back but I Will BOT RECOMMEND THEM!!!
Business response:
I’m really sorry to hear that, Wilma. The Customer Service team would appreciate the opportunity to speak with you in order to learn more about this experience and address this concern directly: 1-866-767-0890. – Mitch, ADMI
My mother came to this place to have her teeth removed and have dentures put in... So after healing and they gave her her 1st pair of dentures, they do not fit her mouth at all.. Also come on now she has been without teeth for nearly 5 months. She's not in really good health, and is not able to eat like she should. It's really concerning to me that there is just no answers as to why my mother does not have her replacement dentures. They have been very rude to my elderly mother when she calls about it. This is very upsettin... read more
Business response:
I’m really sorry to hear this, Heather. The Patient Satisfaction Team would appreciate the opportunity to speak with you in order to learn more about this experience and address this concern directly: 1-866-767-0890. – Mitch, ADMI
I would never use them. Do NOT recommend.
Frequently asked questions about Aspen Dental - Crossville, TN
How is Aspen Dental - Crossville, TN rated?
Aspen Dental - Crossville, TN has a 4.3 star rating with 776 reviews.
When is Aspen Dental - Crossville, TN open?
Aspen Dental - Crossville, TN is closed now. It will open tomorrow at 8:00 a.m.