Aspen Dental - Danville, IL

Ashley Collins-Anderson 

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11 years ago

There good at what they do just expensive an should be make better payment plans for low income families 

Stephanie Nelson 

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3 years ago

Had an appointment with the dentist who I never seen. X-Ray lady was very nice. Here comes Rebecca (Dental Hygienist) who I shouldn't have seen in the first place. Her rudeness made me decide to get up out of the chair and leave. I will never go back to Danville illinois Facility. First impression was my last impression. Never got to see the dentist. Now have to wait a month to see dentist. 

Cassandra Ann 

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4 years ago

I warned them I had anxiety. I warned them I was in a lot of pain. All I needed was them to give me antibiotics for an infection that came from cutting my gum while brushing. Started off with x-rays. The first one hurt because the piece dug into the roof of my mouth. I tried to tell her but all I got is "that's normal" and she continued. THREE times while this piece was digging into either the roof of my mouth, the tender area under my tongue or into the sides of my teeth she HIT the thing with the machine. I was in tears. ... read more

Nancy Haga-Wilburn 

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4 years ago

Overcharged on procedures to get done. When I questioned them about it, I did find out I had a credit of $275.00, which I still say is not accurate. I asked why that has not been applied to my Genisis Account or why it has not been refunded to me personally, because they are holding 275 dollars of mine when I could be having it in savings collecting interest. So, the brilliant office manager, refunded the rest of my procedures through Genisis instead of just the 275, which means I will have to go back through financing t... read more

Bryan Piggush 

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5 years ago

If you have good insurance, stay away. They will milk the insurance for every penny they can get. I had a filling fall out for the third time and because it had been over a year, they said that I would have to get x-rays and a cleaning, have the dentist look at me then make another appointment for the tooth which I told them was hurting me. They DID NOT CARE I am in pain...they want the money!!! BEWARE!!! 

Amy Nelson 

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5 years ago

I was referred here to get my daughters tooth fixed. I called ahead because not all places can work on children's teeth. I was slightly disappointed when they said they were going to give me another referral after I was referred there. BUT let me tell you after hearing the dentist out I have nothing but mad respect. He said "It's not that I can't do it, because I can. She needs to go somewhere that can provide laughing gas. If I fix her teeth without it and she has a bad expierence, she will fear the dentist for the rest o... read more

Kathy Hastings 

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6 years ago

Aspen Dental Danville. Three weeks ago I had an appointment at Aspen to prepare a tooth for a permanent crown. The prep was done well by the dentist and then the dental assistant needed to put the temporary in. In didn’t go well. She dropped my temporary crown and it rolled across the floor. Needless to say I was not excited to have it placed in my mouth. She assured me that it was disinfected prior to placing it my mouth. I didn’t like it but decided that everyone makes mistakes and if she disinfected it I would be o... read more

Thomas McKenna Jr. 

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6 years ago

I just received my complete statement with detailed service provided to me and I’m upset to say the very least. I needed a wisdom tooth pulled. The dentist would not pull it unless I agreed to a complete periodontal cleaning. I told them I could not afford it. He asked the hygienist if there were any local free cleanings going on. No was her reply. I agreed to the complete procedure, because the tooth was killing me. I had to be approved for Care Credit to have enough to pay for it all. Upon leaving, the hygienist said, and ... read more