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Aspen Dental - Des Moines, IA - Merle Hay
- Des Moines, IA
About this business
Location details
3737 Merle Hay Rd STE 300, Des Moines, IA, 50310, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 1:00 p.m. | |
| Sat | 09:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I haven't decided if they have done the best they can. I had 3 teeth prepared for crowns, no pins put in. But my mouth is still sore with now 6 canker sores, tongue still swollen, it was done 3 days ago. I've been in contact with them and they have gotten me a paste for the pain, so I haven't decided yet.
Watch your bills at this place. Watch them very closely! The office staff and Management could use some lessons in manners also!
I actually never went and won't! What a money gimmick! There's no emergency dental work there. We dont have dental insurance so due to cost we can't afford over the top frequent visits. I chipped a tooth few weeks ago and yesterday filling fell out. I can come in get X-rays, talk with doctor pay out the ying yang and make the necessary appointments , not singular but plural, to proceed with the repair. Which by the way was read to me verbatim.. no thanks, if I'm going that route I'll go to a respectable dentist
Dr.Fatah is very nice and professional. The staff could take a few lessons from him. The company "Over Charges" you in case the insurance doesn't pay. In my case I have been charged almost 1500 more than what my insurance company says that my "Patient Responsibility" is. I am now 2 months into trying to sort this out. The manager "Deb" started out by wanting me to fax her my bills and what I paid although they should have record of it. Then she never calls me back. I call and she is busy and they took a message. She never ca... read more
Dr.Fatah is very nice and professional.Just as most people are when they are taking you for a ride. The staff are less than professional. They dont give messages to others when you call, and I called the day after treatment with questions and was talked to like I was a child. The lady chastised me because she said "I tried to tell you when you was here what to do"! She stated "You acted like you could care less so I didnt tell you"! I stopped here there and tore into her butt! I was given medication to take before I came int... read more
Worst dentist ever. After having 3 root canals done on one tooth he crowned the tooth without putting a post in it, so I was eating a piece of bread 5 days later and my toothe broke off. He then went back in and put a post in, then tells me I cant ever eat with my front teeth again. Now fast forward 6 months, they are sending me a bill every month for services at a time that I wasnt a patient. I called in march left a voice mail never got a call back. Called them back after a week of waiting and jason the billing manager sai... read more
Did a great job and fair price and great staff always ready to do for you and make you feel right at home and take great care of you
Very pleased with Dr fatah.... The dental hygiene person. Not so much! I feel like I was taken advantage of and charged ridiculous rates for his unnessasary procedures. I won't be back. It's going to take me 2 years to pay off his charges!
Frequently asked questions about Aspen Dental - Des Moines, IA - Merle Hay
How is Aspen Dental - Des Moines, IA - Merle Hay rated?
Aspen Dental - Des Moines, IA - Merle Hay has a 4.2 star rating with 702 reviews.
When is Aspen Dental - Des Moines, IA - Merle Hay open?
Aspen Dental - Des Moines, IA - Merle Hay is open now. It will close at 6:00 p.m.