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Aspen Dental - D'Iberville, MS
- Diberville, MS
About this business
Location details
3661 Sangani Blvd, Diberville, MS, 39540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They need stop lying ro do procedures that ramp up the bill. As well as stealing money from patients and ins. When calling discuss billing mistakes on their end excuse is always their system is done.
RecommendedBeen coming here for a couple of years. They claimed they tried to call me but yet I have no missed calls or voice-mail. They gave up my appointment. The receptionist coped a little attitude about it when i said i can show you my call log as i have no missed calls. I took time off of work for my appointment. Completely wasted my time. Im so mad about this. I will no longer be coming here but find a dentist that values my time.
Business response:
I’m really sorry to hear that and can understand your frustrations, Jennifer. My team and I would appreciate the opportunity to speak with you in order to learn more about your experience and see what we can do to assist. Please call us at 1-866-767-0890. We look forward to speaking with you. – Dawn, ADMI
Okonoboh Sydney is a DMD At Aspen he supposed to take 4 my teeth but this men take 15 my teeths I don’t know why I went home with pain the. Ext day I comeback to ask what medicine I have to take they send me to the target behind the office I went there get the medicine and I drink the medicine I comeback to the office Mande Harbin and Landon Kanion make sign a paper and I was under duress They offer me $ 25000 and will be fixed my teeth but never happens I have problems to ride et writing English can someone help me a... read more
Because they are a money pit. Will tell you that insurance is covering services and then send you a bill and say that insurance kicked it back as not covered.
Business response:
I'm sorry that your experience didn't live up to expectations, Anne. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Garlen, ADMI
Waited over an hour for a ten minute exam, front staff was nice is about the only nice thing I can say, dentist was rude and indifferent, hard to understand and talked down to me, basically ignored my needs and was very rough during the exam, jammed a needle into the tooth I needed work on instead of saying sorry he said I don’t need to move, dental assistant ran into my head with her rolling chair. Do yourself a favor and go elsewhere, he obviously doesn’t care. They have sent me 10 emails since then asking for reviews. I n... read more
Business response:
Hi Matthew, I'm very sorry your experience didn't live up to expectations. Each care plan is crafted to fit ones individual needs, so the team at your local office will be best able to address any concerns you may have. If you would like to speak to the Customer Service team, you can reach us at 1-866-767-0890. Thank you! -Dawn,ADMI
First off, the rescheduled my appointment 3x. I was very patient and the day I came to my appointment, it was only a consultation. I was very disappointed. I thought I’m going to have my teeth cleaned. Ive waited 2 hours inside. They then told me if I want to come back tomorrow morning for my actual dental cleaning. Im glad I’m off on the next day so I can come. I miss my old dentist. Whats the point of going back on the next day when they can do it same day? Not a lot of people have alot of time to show up 2x just to get de... read more
Business response:
Hi Linda, I’m so sorry your first visit didn’t live up to expectations. New patient appointments include x-rays and full comprehensive exam with the doctor and hygienist. From there, the team is able to make recommendations and discuss options that meet one’s individual needs. When schedules allow, offices do make the effort to offer treatment same-day, but it is not always possible. If you have any questions about the care plan you received, don’t hesitate to reach out to the Patient Satisfaction team so we can better assis... read more
When I made my appointment I told them I wanted a cleaning and a checkup and requested a female dentist. When I arrived they took a million X-rays and then the dentist came in and it was a man. I explained that I had an appointment with a different dentis, that it was with a female dentist and they seemed surprised. Said they didn’t have a female dentist. Come to find out the number you call to make an appointment is someone in New York. That’s okay if they knew what they were talking about, but obviously they don’t! So he b... read more
Business response:
I'm very sorry to hear this, Joyce. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you further about your experience: 1-866-767-0890. - Krista, ADMI
No because I went there and I’m having a toothache and when the hygienist called my name I went in and sat at the exam chair and she keeps on telling oh you went to the other locations yesterday and I told her no this is my first time here and comes to find out. She thought I’m the other patient but I told her my name and got mixed up. The other hygienist came and she started doing a bunch of unnecessary X-rays without asking me and I told her what’s my problem was and they billed me $1500 something and I got insurance too.... read more
Business response:
I'm really sorry to hear that, Jean. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Michelle, ADMI
HORRIBLE, non professional
Business response:
I'm sorry your experience didn't live up to expectations, Bridgette. If you would like to share more details about your visit, the Customer Service team would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI
Frequently asked questions about Aspen Dental - D'Iberville, MS
How is Aspen Dental - D'Iberville, MS rated?
Aspen Dental - D'Iberville, MS has a 4.3 star rating with 952 reviews.
When is Aspen Dental - D'Iberville, MS open?
Aspen Dental - D'Iberville, MS is closed now. It will open on Monday at 8:00 a.m.