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Aspen Dental - D'Iberville, MS
- Diberville, MS
About this business
Location details
3661 Sangani Blvd, Diberville, MS, 39540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You have an appointment at 10am they don’t see you until 12pm 2 minutes with the doctor then waiting to see receptionist for another 20 minutes A total of 2 hours and 20 minutes
Business response:
I'm sorry to hear it wasn't a pleasant experience, Tamatha. The Customer Service Team would appreciate the opportunity to learn more, and address these concerns directly: 1-866-767-0890. - Mitch, ADMI
RecommendedI had an appointment @845am i had to b there then turn around they changed my appointment for 815 then i get a text saying sorry we missed u i was there exactly @840 and then was gonna do a cleaning only just a cleaning they had them do X-rays like why i had to get X-rays when i was suppose to get a cleaning done and then they gonna say i need to get a crown, pulled, or ignore it for one of my teeth like how is that impossible?? So im gonna cancel my appointment for the crown and just ignore it bc i cant keep goin back and... read more
Business response:
This is not the experience we want for our patients, Elizabeth. I'm sorry for any inconvenience, and I've passed your concerns along. I also encourage you to connect with the Customer Service Team about this: 1-866-767-0890. – Mitch, ADMI
D’iberville, MS Incompetent and inconsiderate people at Aspen Dental. Have nothing left of tooth but the root, which oral surgeon is required to remove. Have tried for over a month to see their oral surgeon. He supposedly comes in monthly. Have talked to them four times, same story, we will call you, they have never called back on anything, that includes them receiving the referral, getting insurance information, giving me an appointment, getting a rough estimate of charges. Had to go through four people just to talk to D’ib... read more
Business response:
Thank you for sharing this feedback, Bob. We’d like to talk with you directly, so we can follow-up with our team and make sure each patient has the best possible experience. Please reach out to our Customer Service team at 1-866-767-0890. - Mitch, ADMI
They canceled my appointment 4 minutes before the time we were supposed to have it, After two confirmation emails, claiming “they didn’t hear from me”. They called me ONE time on a Friday while I was at work, did not leave any kind of voicemail, and when I called them back they were closed so I left a voicemail. My appointment was at 9:15. They called me at 9:10 to “confirm” that they cancelled my appointment. Even after telling them I was literally down the road (we live in Gulfport) the “best” they could do was to have me... read more
Business response:
This is not the experience we want for our patients, Maegan. I'm sorry for any inconvenience, and I've passed your concerns along. I also encourage you to connect with the Customer Service Team about this: 1-866-767-0890. – Mitch, ADMI
Aspen Dental charged me $2000.00 for a cleaning. I`m 69 years old on social security and to be ripped off like this is heart breaking.
Business response:
I'm sorry to hear this, Evelyn. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
I am pretty easy going but this experience will be expressed! This group is the MOST incompetent people I ever met. I have came to this dental office 4 times. Some of the staff are nice but overall the group is unprofessional and the office is UNORGANIZED. This dental office is truly made for people without insurance because having insurance, they up prices of care and don’t know how to put insurance in correctly. From the beginning my insurance was not put in correctly. How I was charged was incorrect. Not only that I was n... read more
Business response:
I am so sorry Love, this was not the experience we want for our patients. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
I'm glad I waited to make a review. going in everyone I interacted with was very lovely. left 3 hours later I get an alert that there was a hard inquiry on my credit 😐 I look it up and call aspen dental asap spoke with the manager again and he said they was told that it was a soft pull that they do and I'm telling him no its showing on here and saying hard inquiry he had sat and talked about how I was in the middle of buying a house and everything so why this wasnt told I have no ideal. when I talked to him he told me to c... read more
Business response:
I'm sorry that your experience didn't live up to expectations, Re'igha. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
I was treated rudely and was very offered when the office manager implied that I could not afford dental implants.
Business response:
I'm so sorry to hear that, Michael. I encourage you to let me and the Patient Satisfaction team know about the experience you had with the staff so we can help address concerns. You can reach us directly at 1-866-767-0890. - Dawn, ADMI
RecommendedThe doctor is so gentalYou wont feel a thing Friendly the hole staff Tell u everything that's going on with u Never Go Anywhere Else
Business response:
I'm glad you enjoyed your visit, Ronijean. Patient satisfaction is very important to Aspen Dental practices, and it's great to hear that the team helped you have a 5-star experience. - Dawn, ADMI
Frequently asked questions about Aspen Dental - D'Iberville, MS
How is Aspen Dental - D'Iberville, MS rated?
Aspen Dental - D'Iberville, MS has a 4.3 star rating with 937 reviews.
When is Aspen Dental - D'Iberville, MS open?
Aspen Dental - D'Iberville, MS is closed now. It will open tomorrow at 8:00 a.m.