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Aspen Dental - Englewood, FL

4.2
  • Englewood, FL

About this business

Location details

2761 S McCall Rd, Unit 2, Englewood, FL, 34223, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 6:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 1:00 p.m.
SatClosed
SunClosed
4.2306 reviews
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Glenn M.'s profile image
Glenn M. 
rating
3 weeks ago

New office Manager Amanda and her new staff have really changed this office reputation around for the better. Dr is excellent at explaining the process and very good at performing. Highly recommend!!! 

Melanie M.'s profile image
Melanie M. 
rating
a year ago

I'm one of those Baby Boomers who had a rough dentist growing up. He did teach me to take care of my teeth, because I dreaded my appointments. Fast forward to present day and my amazing experience with the team at Aspen Dental. They were so supportive and kind, I honestly think my dental phobia is behind me! Everyone there, is so warm and welcoming. Lots of beautiful smiles and laughter. I have never been to hygienist who is as gentle and thorough as Laura. Dr. Dulay laid out a great and comprehensive plan. I no longer drea... read more

Business response:

I'm very happy the team has taken great care of you, Melanie. Thank you for taking a moment to share your experience! - Krista 

Dan S.'s profile image
Dan S. 
rating
4 months ago

I walk in and ask how much is the cost JUST to clean my teeth. The dentist would need to do exam. I was Ok with and was told the first visit would be at N/C. After the Dentist examine my teeth . I needed $9,116.00 worth of dental work. All I wanted was cleaning ! Then came the hard sell ,three different people came into exam room pushing Credit Card ect. The second person reduce my cost to $7,101.25 The third person all most follow me out the door. It like buying a car on a sandlot Three people trying close the deal. T... read more

Business response:

Dan, we are sorry your visit did not live up to expectations. We understand how many barriers there are to getting care and know that cost is the number one reason patients avoid going to the dentist, which is why we offer a variety of financing solutions. Head to https://bit.ly/3VawcTL to learn more. Also the Aspen Dental Savings Plan could be perfect for you. Save on dental services for one low annual fee, plus get free exams and X-rays at any participating office. You can find more info at https://bit.ly/49vXObL. -The Cus... read more

David G.'s profile image
David G. 
rating
5 months ago

If I could give 0 or minus stars I would give -5 Worse Dental Office of all times. DO NOT GO TO ASPEN DENTAL IN ENGLEWOOD OR VENICE. Probably also all other locations. Had to call Charlotte County Sheriff (Deputy Sharp, badge # 3734 Case 2504-026299) to get the last procedure of my treatment done. Although I had prepaid the entire treatment, Taelor, Office Manager came up with an additional charge, which, she stated, had to be paid or no treatment would be performed. After I paid, I requested a receipt for my payment... read more

Business response:

Hi David, we are sorry that you didn't have a positive experience. If you would like to share more detail about your experience, please consider calling our Customer Service team at 1-844-296-0187, so we can address your concerns. -The Customer Service Team 

Lisa S.'s profile image
Lisa S. 
rating
6 months ago

My experience with the office manager checking out was just awful. She had an unwarranted attitude from the begging! When I just asked her a simple question she was very curt. Then she continued with the condescending tone while explaining the cost of the procedures that the doctor recommended. As she continued in the tone, I asked to see the doctor and let him know my experience. He didn't seem overly concerned. His service, and other staff, was good but I don't know if I want to deal with her attitude again. It was that of... read more

Business response:

We're truly sorry to hear this, Lisa. We take pride in our customer care. We wanted to let you know that we’ve have read your review and will address concerns with the team, always doing what we can to improve patient experiences. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. -The Customer Service Team 

David G.'s profile image
David G. 
rating
7 months ago

Worse Dental Office of all times. DO NOT GO TO ASPEN DENTAL IN ENGLEWOOD OR VENICE. Probably also all other locations. Had to call Charlotte County Sheriff (Deputy Sharp, badge # 3734 Case 2504-026299) to get the last procedure of my treatment done. Although I had prepaid the entire treatment, Taelor, Office Manager came up with an additional charge, which, she stated, had to be paid or no treatment would be performed. After I paid, I requested a receipt for my payment which I stated I had signed under duress, she loudl... read more

Business response:

Hi David, we are sorry that you didn't have a positive experience. If you would like to share more detail about your experience, please consider calling our Customer Service team at 1-844-296-0187, so we can address your concerns. -The Customer Service Team 

Dawn B.'s profile image
Dawn B. 
rating
8 months ago

Worst dental office around! The office manager is rude, argumentative, and extremely unprofessional! They tried to scam me into buying things and paying for products I don't need then tell you they won't clean your teeth. This is an awful place that my husband and I have since left. I work in the medical field and know good from bad care. This place will treat you poorly. I do NOT recommend Aspen Dental! 

Business response:

Dawn, we regret that your experience didn't live up to expectations and wanted to let you know that we have read your review and will address concerns with the team with an eye to improving future patient experiences. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. 

Linda G.'s profile image
Linda G. 
rating
8 months ago

Can't even put into words how disgraceful this office is and customer service. My husband paid for everything up front even though Aspen Dental is in our dental insurance network. My husband decided against getting dentures which we were charged around $1,500.00 for and they won't refund the money to our credit card. This does not have anything to do with any claims on their system but tells us this is their way of handling things. My insurance company has tried to call the office many times to try and get the issue resol... read more

Business response:

We're very disappointed to hear this, Linda. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can work to find a resolution. 

Jessica D.'s profile image
Jessica D. 
rating
9 months ago

I was shocked to find an unauthorized charge on my CareCredit account after my visit to Aspen Dental. At no point did I approve this charge, and when I reached out for an explanation, I was met with excuses and unhelpful responses. Resolving the issue was a nightmare, and I had to push just to get any clarity on why I was billed for something I didn't agree to. 

Business response:

We’re so sorry to hear about the trouble you're having, Jessica. We have a dedicated team that would be happy to help with billing concerns. Please reach out to us directly at 1-844-296-0187. 

Frequently asked questions about Aspen Dental - Englewood, FL

How is Aspen Dental - Englewood, FL rated?

Aspen Dental - Englewood, FL has a 4.2 star rating with 306 reviews. 

When is Aspen Dental - Englewood, FL open?

Aspen Dental - Englewood, FL is closed now. It will open tomorrow at 8:00 a.m.