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Aspen Dental - Freeport, IL
- Freeport, IL
About this business
Location details
740 W South St, Freeport, IL, 61032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 07:30 a.m. to 2:30 p.m. | |
| Sat | 08:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Went in with extreme pain everyone was nice and helpful throughout the entire process I almost was in tears.... they actually care and will do whatever needs to be done.
RecommendedWhat a friendly bunch. Each person I dealt with had a smile and were great.
Business response:
We’re happy to know you had a great experience, Sharon. Thank you for sharing! – Courtney, ADMI
Extortionists! I went in for a first-time check-up because I lost a filling in a tooth and wanted it replaced. After x-rays, gum eval, and exam, I was told by the dentist that the most cost-effective treatment he'd recommend was extraction of every tooth in my mouth rather than restoration, and full-mouth upper and lower dentures. He blatantly refused to fill the one tooth I was there for until after I had over $1000 worth of treatment for periodontal disease, of which they said I did not have, but was for "pre" periodont... read more
Scam!! Do not come to this place. I went in for 3 filling and they asked to do deep cleaning before they can fill my teeth. I said no deep cleaning and leave without any filling. They took a few x-ray and bill for 105$ which they adverstise there x-ray for 19.99 Scam!
Business response:
I am sorry to hear this, Chau. I will certainly pass this information along to management for further action. Thank you for bringing this matter to our attention. — Courtney, ADMI
Most of the staff was nice and the receptionist was really awesome! I had made an appointment and I received a call asking if I could come in 3 hrs earlier and i agreed. I waited almost an hour to get a exam and Xrays. I was told i couldn't receive a regular cleaning and had to have the upgraded cleaning. Then they tried to make me come back the next day for the cleaning. That was the reason i went in early. They tried to charge me for a VERY EXPENSIVE tooth brush that was not covered and other services that were not needed!... read more
Business response:
I am so sorry to hear this, Gwendolyn. I appreciate you sharing so I can pass along. Thank you. -- Kelsey, ADMI
I went to my first visit which is covered by my insurance xrays check up and basic cleaning. fine. covered 100% but by the time they said oh you need this kind of cleaning instead and dentist said oh you have 2 small cavities and another one starting. I'm like ok. they took me to see the account specialist by the time she hot done talking about what I needed done the bill was 2060.50. they done lost the minds. and still never recieved even the basic cleaning that my insurance covered because they said I didn't need that one ... read more
Business response:
I am sorry to hear this, Kimberly. I will certainly pass this information along to management for further action. Thank you for bringing this matter to our attention. — Courtney, ADMI
This place is a joke. I had a rotted tooth which was causing horrendous pain and I decided to call them. I took their first avail appt of the day. They xrayed me for 20 min. The dentist saw me for probably five min and then pushed me into a room with some lady who said basically their plan was to pull all my teeth and give me dentures. She then asked me how I'd like to pay right there on the spot. I knew I should have made a run for it when I told her my money was in my car.
Frequently asked questions about Aspen Dental - Freeport, IL
How is Aspen Dental - Freeport, IL rated?
Aspen Dental - Freeport, IL has a 4.5 star rating with 369 reviews.
When is Aspen Dental - Freeport, IL open?
Aspen Dental - Freeport, IL is closed now. It will open tomorrow at 8:00 a.m.