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Aspen Dental - Glen Burnie, MD
- Glen Burnie, MD
About this business
Location details
40C E. Ordnance Rd., Glen Burnie, MD, 21060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I waited over a half an hour to get seen and I had an appointment. I wasn’t happy with the service at all. But I don’t have another dentist.
Business response:
I'm so sorry to hear this and can understand your frustration, LaTashea. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you about your experience: 1-866-767-0890. - Krista, ADMI
Since last year my experience has been awful. Canceled appt. due to no avail. Doctors. Also equipment not properly working. Finally after a year I went this week and called to make sure my appt was still good, they ask me if I wanted to take the 1:45 appt that was canceled so I said yes and I still was not seen to 2:30 which was my initial appt time. I was furious and ready to just leave when at exactly 2:30 they called me in office at which Time I still had to wait. I was literally at the office 2 1/2 hours and all they di... read more
Business response:
I'm very sorry to hear this and can understand your frustration, Crystal. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you about your experience: 1-866-767-0890. - Krista, ADMI
Your prices. I was quoted 1,600.00 dollars to clean my teeth! That is insane ! I can’t believe you would even have the audacity to quote that!
Business response:
I’m really sorry your experience didn’t live up to expectations, George. Aspen Dental practices do try to ensure their prices meet or beat market prices. If you would like to discuss the care plan you received during your visit, or if you need any additional care in the future, the team would still be happy to try to help. – Krista, ADMI
Everything was really good leading up to check out ,I was given about 4 sheets with services on it with prices without being explained what all the services consist of . Complete turn off . I think it was closing time and they didn't have time to break bill down
Business response:
I'm happy to hear that, Lisa! It’s great that you felt comfortable with the team, and I hope that you find it easier to continue making your oral health a priority. As far as the billing goes I'm so sorry, Lisa, the team and I would be happy to help with billing concerns. Please reach out to us directly at 1-866-767-0890. - Cindy, ADMI - Cindy, ADMI
RecommendedThe staff was great The office manager was willing to work out with you how your insurance pay But dentist had no idea of what it means to spend minimum to fix the problem I need 3 root canals and caps Her recommendation was implants and a bridge( for a tooth missing for 20 years) And implant for a tooth pulled when I was in my 20’s Total $13000.00 WTH didn’t she get about not wanting to spend a lot lol
Business response:
If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
You make it seem like they’re affordable. Even clipping Dentures art too expensive for your common people. So we have no choice but to put up with teeth that don’t fit in the group to hold them in your mouth so they don’t spit out your face. I guess I’ll have to stay toothless
Business response:
I'm really sorry to hear that, Diane. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
I actually had an appointment just for a cleaning and before I knew it your office had me getting x-rays trying to get me to have bridges implants and set me up with the financial planning which was absolutely ridiculous I would never recommend your facility to anyone. Worse experience ever!!
Business response:
I'm sorry that your experience didn't live up to expectations, Julia. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
Stay away from here. They have inflated prices! Any other dentist is way less money.
We felt like it was a sales visit instead of a dental appt
Business response:
Hi Marieda, I'm sorry you felt this way. If you would like to share more detail about your visit, the Patient Satisfaction team would appreciate the opportunity to talk to you: 1-844-296-0187. - Emily, ADMI
Frequently asked questions about Aspen Dental - Glen Burnie, MD
How is Aspen Dental - Glen Burnie, MD rated?
Aspen Dental - Glen Burnie, MD has a 4 star rating with 838 reviews.
When is Aspen Dental - Glen Burnie, MD open?
Aspen Dental - Glen Burnie, MD is closed now. It will open tomorrow at 8:00 a.m.