Aspen Dental - Halethorpe, MD

Lissenen C. 

on Yelp

a year ago

Well... it's a little sketchy with the prices. I prefer complete transparency and honesty. The dental hygienist isn't the friendliest and uses the most judgmental and accusatory vocabulary and seems to always be in a bad mood. Also talks to people like they're beneath her and as if you're uneducated. The x-ray tech even slapped my hand. I'm still working through that mentally. When people find dental offices that are convenient, these kinds of behaviors can cause lack of trust and extend their process of treatment towards ... read more

Jo W. 

on Yelp

2 years ago

Instead of generic I'm sorry's, how about improving the satisfaction ratings???? I'm sorry doesn't do jack crap to improve the obviously horrid quality of care! Perhaps Aspen should simply close their doors permanently! 

Lisa S. 

on Yelp

2 years ago

I have never experienced the type of service that my relative received when he had his wisdom teeth removed. They never even gave a follow up called to see how he felt after the extraction. I would never recommend this office to anyone. I would rate them as zero 

Helena H. 

on Yelp

2 years ago

One if the worst experiences I've ever had with a dentist. Horrible communication, lack of professionalism, rudeness, and overall horrible bedside manner. Staff was not knowledgeable about the billing process and misquoted us several times. My husband had oral surgery and was whisked back and brought out after zero recovery time. At no time did the surgeon communicate with me before or after the procedure. Generally he/she will come out just to say things went well, patient is in recovery, whatever. Something at least. I was... read more

A G. 

on Yelp

2 years ago

I called to request a cleaning, they didn't say it would only be xrays instead of scheduling five minutes for X-rays and a cleaning appointment with the hygienist. Allows them to force a second visit and charge a second copay/get paid for a second visit for the same dang thing. Complete waste of time. Waited long after my scheduled appointment time both times. This place is purely out to nickel and dime. Technically dental care was ok and certain pieces of it were actually even good, but feels like the focus is on your wal... read more

Mor E. 

on Yelp

2 years ago

My experience in Aspen dental: I initially schedule a general cleaning 3 weeks in advance. Arrived 10 minutes before my appointment and was waiting 40 minutes for the X-rays. And another 25 minutes for the doctor. All that to find out that the cleaning is only been done if you're lucky and most odds you'll have to reschedule. Obviously during the exam they found out all those issues with my teeth and told me I should do this with them. Then was waiting for a salesperson in a room for any 15 minutes. He never showed up. I ... read more

Giselle P. 

on Yelp

2 years ago

I went to the Halethorpe, MD location. It wasn't a wonderful experience. X-rays were taken. Very bad communication. I wasn't crazy about the dentist. It may have been something culturally but his approach was too loud for me. He kept saying, "If you come back and I say teeth are bad you need to listen." I get it, he's Asian and it was just the way he spoke but I give dentists a lot of my money, so you need to be nicer and calmer. The technician and the dentist had miscommunication. I wanted a tooth color that matched my oth... read more

Alexis H. 

on Yelp

3 years ago

By far one of the worst dental experiences that I've ever had. I had recently switched companies and signed up for a DMO plan not knowing what that was. I can't wait until open enrollment to change it! DMO limits you to some of the worst dental offices, this being no exception. As some of the other reviews mentioned they make you do an exam before they give you a teeth cleaning. Who's ever heard of this?!!! It's extremely inconvenient. Also, I had an end of day appointment and the wait is ridiculous. Don't come here unless y... read more

Chris B. 

on Yelp

3 years ago

I go in for the usual x-rays, cleaning and check up one does at a new dentist. Afterward the dentist looks at my mouth and says my implant is causing bone loss and needs to be replaced. This fear mongering works well enough that I agree to it. They print me out a quote for several thousand dollars. By my next appointment I've had time to think about it and do my research. I'm feeling a tad suspicious so inquire: "How will replacing my current implant help prevent bone loss if my current implant isn't doing so?" He respon... read more