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Aspen Dental - Hickory, NC

4.4
  • Hickory, NC

About this business

Location details

2290 US Hwy 70 SE, Hickory, NC, 28602, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue07:00 a.m. to 5:00 p.m.
Wed07:00 a.m. to 5:00 p.m.
Thu07:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 1:00 p.m.
SatClosed
SunClosed
4.4796 reviews
Misty Dawn Lewis's profile image
Misty Dawn Lewis 
recommend  Recommended
4 years ago

Friendly staff. Quick in and out. 

Business response:

I appreciate your kind feedback, Misty. Keep on smiling! - Mitch, ADMI 

Brittany Jimenez's profile image
Brittany Jimenez 
recommend  Recommended
4 years ago

Everything went along smoothly. The only thing was waiting for a half hour for the doctor to come in and do the filling after the scheduled cleaning was done. Besides that, everything else was great. 

Business response:

I'm so glad that the team was able to accommodate you, Brittany. Thanks for sharing that it was a positive experience! - Cindy, ADMI  

Vern Alexander's profile image
Vern Alexander 
recommend  Recommended
4 years ago

great people! very business like and friendly 

Business response:

I'm glad you appreciated your visit, Vern. Patient satisfaction is very important to Aspen Dental practices, and it's great to hear that the team helped you have a great experience. - Cindy, ADMI 

Torrance Mims's profile image
Torrance Mims 
recommend  Recommended
5 years ago

Today i went to aspen dental in hickory and i must say i was very impressed and amazed. impressed because despite everything going on with corona virus, the staff was very professional patient and kind. Amazed because i had been having a tooth ache for a while. But aspen got me in ,did my paper work ,and got this bad tooth out my mouth. I want to thank Dr.Khan for explaining and walking me thru the tooth extraction no worries or fear. Also i want to thank the dental assistant (forgot her name but )she decided to continue wor... read more

Business response:

I'm glad you enjoyed your visit, Torrance. Patient satisfaction is very important to Aspen Dental practices, and it's great to hear that the team helped you have a 5-star experience. - Dawn-, ADMI 

Bailey Dornan's profile image
Bailey Dornan 
recommend  Recommended
5 years ago

The staff are so welcoming and friendly. 

Business response:

Thanks for sharing, Bailey! I’ll be sure to pass it along. – Courtney, ADMI 

Danay Downing's profile image
Danay Downing 
a year ago

I’m quite saddened to feel the need to leave a negative review, but I believe in the power of reviews. I personally use them for everything, and if this can help others in deciding where to seek dental care, my intent is to warn others to proceed with caution. My mother chose Aspen Dental in November 2023 and entrusted Dr. Matthieu Murphy with doing a single dental implant. She was told that he was an implant specialist, teaches implant procedures for Aspen, and even purchased some of the Aspen franchises. After much resear... read more

Bree Erwood's profile image
Bree Erwood 
a year ago

I'm not one to posts reviews or anything but I feel like I should be heard for this one. I've only started coming to Aspen since Dec 29 for tooth pain. Everyone was great, and the dentist I saw was nice. I had an incredible hygienist for my cleaning and I was very impressed, but after having my wisdom tooth surgery today everything went down hill. I understand they were very busy and packed and running behind and I have no issues with that, but once I got in for my actual surgery I couldn't believe what happened. I had menti... read more

Business response:

Hi Bree, I'm sorry to hear this, and this is not the experience we want for our patients. I encourage you to speak with the Customer Service Team. They would like to learn more, so your concerns can be addressed directly with the office: 1-866-767-0890 - Mitch 

Tom Boesman's profile image
Tom Boesman 
2 years ago

A total waste of time. I went to have a cleaning and was told that I could ONLY have what they called "A DEEP CLEANING" for $1,900 out of pocket. My insurance covers a "cleaning" 100%. They refused saying it was not possible and offered "special financing" for the "deep cleaning" (Their description covered what in the past was a normal cleaning). I was told a "normal cleaning" was only the polishing of the teeth. I will never return! I felt as though I was scammed. Also most Dentist offices have Diplomas hanging up everywher... read more

Business response:

Hi Tom, I see you left a number of comments on Facebook and I'm really sorry that your experience didn't live up to expectations. I wanted to let you know that I did pass them along to our Customer Service team so they can address concerns with the team in Hickory. If you would also like to speak with them directly, please call 1-866-767-0890. - Emily, ADMI 

Jessie Cudd's profile image
Jessie Cudd 
3 years ago

Very Rude on the phone! told my mother they didn't have time to fight with her about her appointment that was given away after she had confirmed it. 

Business response:

I'm really sorry to hear this, Jessie. If your mother hasn't called the Customer Service team yet, they would appreciate the opportunity to talk to her: 1-866-767-0890. - Krista, ADMI 

Frequently asked questions about Aspen Dental - Hickory, NC

How is Aspen Dental - Hickory, NC rated?

Aspen Dental - Hickory, NC has a 4.4 star rating with 796 reviews. 

When is Aspen Dental - Hickory, NC open?

Aspen Dental - Hickory, NC is open now. It will close at 1:00 p.m.