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Aspen Dental - Houston, TX (West Oaks)
- Houston, TX
About this business
Location details
13325 Westheimer Rd. STE 150, Houston, TX, 77082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 4:30 p.m. | |
| Tue | 07:00 a.m. to 4:30 p.m. | |
| Wed | 07:00 a.m. to 4:30 p.m. | |
| Thu | 07:00 a.m. to 4:30 p.m. | |
| Fri | 07:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Went to this dentist for a pre-employment screening in August and I never knew they existed until then. I lnow my company has contracted with them through Access Medical One for their pre-employment screenings because once completed the lady told me they would not accept it unless I got a "1" on the form. Therefore, I knew they were about greed. The dentist I saw there Ali or w/e stated I needed over 10k worth of work done which consisted of him doing and implany cause I have a missing teeth and refilling a cavity. They only... read more
Business response:
Hi Yazmine, I'm very sorry your experience didn't live up to expectations. Each care plan is crafted to fit ones individual needs, so the team at your local office will be best able to address any concerns you may have. Thank you! -Dawn,ADMI
This practice has long waiting times, they are always running late, usually an hour or more. We recently scheduled a wisdom teeth extraction and they scheduled us at a different location as the surgeon was not available at Westheimer. We asked about additional evaluations and were told nothing else was needed. The other location (Tombal) also made us wait over two hours, they didn't have the full information they needed and there wasn't much concern for the patient well-being. Overall , not impressed with Aspen; will be loo... read more
Business response:
I am very sorry to hear this, Ana. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the teams in Houston and Tomball. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
This place shouldn't be where you can trust anyone with your dental care! From the office staff to the clinical staff. They fail to check your benefits correctly and charged me out of network pricing for some cleaning and treatment, when I specifically remember asking them if I was in network. I even went as far to ask them to lay out the full payment plan so I am not caught with a surprised bill at the end. Well, guess what ... I was. Reema, the office manager is unprofessional and should not be in healthcare. She is r... read more
Business response:
I'm sorry that your experience didn't live up to expectations. We value your feedback, and I will pass your message along to the team so they can address concerns. - Michelle, ADMI
Frequently asked questions about Aspen Dental - Houston, TX (West Oaks)
How is Aspen Dental - Houston, TX (West Oaks) rated?
Aspen Dental - Houston, TX (West Oaks) has a 4.6 star rating with 662 reviews.
When is Aspen Dental - Houston, TX (West Oaks) open?
Aspen Dental - Houston, TX (West Oaks) is open now. It will close at 4:30 p.m.