Aspen Dental - Houston, TX (West Oaks)

Spring Branch P. 

on Yelp

8 months ago

They don't care about the patients ., If I could give a 0 I definitely would. unprofessional.. 

Shay P. 

on Yelp

9 months ago

unnecessary work and treatment, specially in areas of cleaning. shame on iu necessary work done that's not a necessity. please speak to your offices so they are not doing more than what people can afford, and what's needed in order to bill higher. remind your offices to not practice unethical ways of practice. 

Melissa A. 

on Yelp

a year ago

My 1st visit as a new patient, I had XRs and the dentist examine my teeth. I was told "you need to make another appointment for your cleaning cause we don't have time today." The tone and complete disregard for my time was insulting. I spoke up and only then did the manager arrange for someone to do my cleaning. For my 2nd visit, I got fitted for a mouth guard. I arrive at my scheduled time for 1pm, don't get passed back until 2pm due to "an office meeting that went on longer than expected". The technician who does my mold t... read more

Tung H. 

on Yelp

a year ago

The staff were courteous and the cleaning was competent, but double-check the information they provide. After speaking with a member of the office staff (whose name is being omitted for the sake of their privacy) and explaining that because my insurance only covers dental cleanings every 6 months, I wanted to make sure this dental cleaning was far enough out from my last one to be covered by my insurance. The front desk staff member told me that my last dental check-up was in December last year, so August means I should be c... read more

Alexandra J. 

on Yelp

a year ago

I went in for a first appointment regarding option for dentures (preferably the snap on solution). After waiting for 1.5 hours, I was forced to do a 3D x-ray again, even though I had all the images from my dentist with me!! Before going in I had already subscribed to the savings plan (more about that later). After a long consult with the office/account manager I walked out with a pretty steep offer. I had to call back several times in order to get the price through the savings plan. Finally someone did this for me and the... read more

Keesheta G. 

on Yelp

a year ago

Do not get your dentures done here they are very unprofessional, and I had to get my dentures done four times and they still did not do them right do not do business with Aspen Dental on Westheimer in Houston Texas //13325 Westheimer rd. ste 150 ((They are the Worst.)) 

Sherry B. 

on Yelp

2 years ago

Horrible 1st experience, I had to wait almost 2 hours for my teeth to be cleaned & they did not clean my teeth, they said after I waited 2 hours, they were only going to take xrays & evaluate my teeth. Then they tell me I need a deep cleaning. Crazy! I went to a periodontist for a 2nd opinion & he said no I do not need a deep cleaning. This place only wants to run up a high bill for the insurance company. 

Yazmine W. 

on Yelp

2 years ago

Went to this dentist for a pre-employment screening in August and I never knew they existed until then. I lnow my company has contracted with them through Access Medical One for their pre-employment screenings because once completed the lady told me they would not accept it unless I got a "1" on the form. Therefore, I knew they were about greed. The dentist I saw there Ali or w/e stated I needed over 10k worth of work done which consisted of him doing and implany cause I have a missing teeth and refilling a cavity. They only... read more

Ana M. 

on Yelp

2 years ago

This practice has long waiting times, they are always running late, usually an hour or more. We recently scheduled a wisdom teeth extraction and they scheduled us at a different location as the surgeon was not available at Westheimer. We asked about additional evaluations and were told nothing else was needed. The other location (Tombal) also made us wait over two hours, they didn't have the full information they needed and there wasn't much concern for the patient well-being. Overall , not impressed with Aspen; will be loo... read more