Aspen Dental - Independence, MO

4.1

Independence, MO

About this business

Dental

Location details

3901 S. Bolger Drive, Independence, MO, 64055, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 5:00 p.m.
Tue	08:00 a.m. to 5:00 p.m.
Wed	08:00 a.m. to 5:00 p.m.
Thu	09:30 a.m. to 6:30 p.m.
Fri	08:00 a.m. to 1:00 p.m.
Sat	Closed
Sun	Closed

4.1823 reviews

Don Brooks

Recommended

4 years ago

Overcharge with no insurance

Jana Fuller

Recommended

4 years ago

everyone is very answered questions. told that everything that need to be done

Business response:

I'm thrilled that you felt informed throughout the process, Jana! Thanks for sharing your experience. - Krista, ADMI

Brandy Marie

4 years ago

I am currently sitting in the chair....been here4 hours

Business response:

I'm really sorry to hear that, Brandy. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you regarding your visit from yesterday, please call: 1-866-767-0890. - Cindy, ADMI

Barry Vuncannon

4 years ago

Over 2 hrs just to get x-rays and an evaluation, pricing not well explained and with insurance they couldn’t explain why I would have to pay 90% of the bill (4500.00) with insurance that pays 2,000 annually. Would appear they only have one dentist and they have 4 to 5 customers and everyone get a little attention for a while. But long wait times between anything being done. Doesn’t appear to be very well organized

Business response:

I'm sorry that your experience didn't live up to expectations, Barry. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI

Heather Roop

4 years ago

2.5 years and $6500 later I have nothing but a mouth with 0 teeth and dentures that it in the container because they will not fit or stay in. They are so uneven that I can’t even position them correctly on my gums. They don’t want to make it right and say it just is how it is for some people and that I need to just wear them until my mouth adjusts...wth?!?! They fly out my mouth as soon as I open it. Lips are the only thing holding them in.

Business response:

I'm really sorry to hear that, Heather. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Michelle, ADMI

Jodi Smith

Recommended

5 years ago

They were AWSOME!! Dr. Brianna Buchheit was outta this world!!! She knows her job & how to do it!!! Thanks for my beautiful smile!!!

Business response:

I'm so glad the team helped you get your smile back, Jodi. Thank you for sharing! - Dawn, ADMI

Mike Coppoc

5 years ago

What a very bad experience. I had an appointment, but they were 45 minutes behind. Then the xRay machine didn't work. I was there to get a quote on dentured, but mentioned I had one tooth bugging me. I told them I planned on dealing with that tooth in the future, and the dentures were the important thing. The dentist comes in and tells me removing the tooth was not problem. Again I told her that the dentures were the big issue, and I didn't have time for an extraction that day. The dentist understood and went to get ... read more

Business response:

Hi MIke, I’m really sorry that your experience didn’t live up to expectations. Aspen Dental practices do try to ensure their prices meet or beat market prices. If you would like to discuss the care plan you received during your visit, or if you need any additional care in the future, the team and I would still be happy to try to help. – Michelle, ADMI