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Aspen Dental - Johnston, RI
- Johnston, RI
About this business
Location details
1384 Atwood Ave, Johnston, RI, 02919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 12:30 p.m. | |
| Sat | 08:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
WAYYYYYYYYYYYY OVERPRICED
Business response:
I’m sorry your experience didn’t live up to expectations, Blu. Aspen Dental practices do try to ensure their prices meet or beat market prices. If you would like to discuss the care plan you received during your visit, or if you need any additional care in the future, the Customer Service team would still be happy to try to help: 1-866-767-0890. - Krista, ADMI
Went here for the free consult and X-rays. Had multiple staff come in all acting like I was dying or something my dental health was so bad. Then some big wig came in telling me I had 17 cavities and needed 6 crowns a deep cleaning some gingervittis treatment and so on. This work totaled like 20k and i was aggressively pressured to finance the services but insisted I need to think about that but went ahead and booked the deep cleaning and gingervittis treatment as they quoted me $166 which seemed reasonable. When I arrived ... read more
Business response:
I'm sorry it wasn't the experience you anticipated, Candie. The Customer Service Team would appreciate the opportunity to learn more and address your concerns directly with the office: 1-866-767-0890. – Mitch, ADMI
Jenny the assistant was very nice and very helpful and information the dentist was very rude and ignorant she was talking to me like I was a piece of s*** telling me that she refuses to do any work on my teeth until I get my gums fixed she said I have too many cavities she refuses to help me cause my gums are trash and they gave me an estimate of $25,000 to fix my teeth do not go to that place they are horrible
Business response:
I'm really sorry to hear that, Aicha. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
I visited Aspen Dental in Johnston for what I thought would be a cleaning. Upon arrival they said we would first do an exam than schedule a cleaning for a later date, which is understandable. The nurse who took my x-rays and the dental hygienist were great. Both women were extremely kind and listened to my needs. They shared feedback and treatment plans. Then the Doctor Roumiana Kardzhieva arrived and the visit quickly took a turn. She was extremely rude and was not listening to my concerns. Dr. Kardzhieva began questioning ... read more
Business response:
I'm sorry that your experience didn't live up to expectations, Kat. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
Three years as a patient with you guys and you want to ruin a relationship because your billing department can’t do things right?? You want to call me nasty for answering your questions?? I have dealt about a “past due” issue with my insurance from your office five times already but you don’t have the notes that tell you that? So yes I’m very annoyed and you don’t call patient nasty when you are doing things wrong. Bad customer service office. You wouldn’t call your boss nasty? Who pays your salary?? It gets paid by continu... read more
Business response:
Hi AriRey, I'm sorry that you didn't have a positive experience. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. – Michelle, ADMI
Went in to have 3 teeth removed. they said my wisdom tooth was impacted, i would need oral surgery and it would cost near $3000. went for a 2nd opinion elsewhere. my wisdom tooth was not impacted. i did not need oral surgery. Had them pulled the same day for less than 1000. All Aspen cares about is money.
Business response:
I'm sorry that the experience didn't live up to expectations, but I'm glad you were able to get care. If the team can help with anything in the future, please don't hesitate to reach out. – Dawn, ADMI
Terrible. 4 calls, 4 voice messages and no calls returned. Terrible follow up. Who knows who’s running this place.
Business response:
Hi Toby, I am sorry to hear about your experience. Patient satisfaction is very important to Aspen Dental practices. Please call me at 1-866-767-0890, so I can help address your concerns. Thank you — ML ADMI
Doesn’t care about anything but ur money
Business response:
Hi Jim, I'm sorry you feel this way. If you would like to share more detail about your visit, our Patient Satisfaction team would appreciate the opportunity to talk to you: 1-844-296-0187. - Emily, ADMI
I cracked a molar and needed it dealt with immediately so setting up an appointment was easy and quick. The first dentist I saw had to be reminded a couple of times to read my chart because he was either not paying attention or seeing several other patients at the same time. He was unnervingly non verbal and didn't listen to me about needing Valium before surgery, I can't do this on just Novocaine, no I have a heart condition, etc. So of course I couldn't stop hyperventilating and he stopped working on me, gave me a prescrip... read more
Business response:
Hi Harper, thank you for your feedback. I will certainly pass this information along to the staff, so they can address your concerns. Tammy ADMI
Frequently asked questions about Aspen Dental - Johnston, RI
How is Aspen Dental - Johnston, RI rated?
Aspen Dental - Johnston, RI has a 4.2 star rating with 916 reviews.
When is Aspen Dental - Johnston, RI open?
Aspen Dental - Johnston, RI is closed now. It will open tomorrow at 9:00 a.m.