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6607 W Canal Dr Suite B, Kennewick, WA, 99336, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 07:00 a.m. to 5:00 p.m. | |
Tue | 07:00 a.m. to 5:00 p.m. | |
Wed | 07:00 a.m. to 5:00 p.m. | |
Thu | 07:00 a.m. to 5:00 p.m. | |
Fri | 07:00 a.m. to 12:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Really nice and caring staff that understands you've had bad dental experiences before.
$43k for All-On-4 implants a month ago, 3-out-of-8 have fallen out, I have no feeling in my chin or bottom lip, I have extreme nerve pain in my bottom jaw, water comes out of my nose when I drink and my sinus bubbles when I talk cause of a hole in my mouth and I have a regular denture on top which was the point of implants. I was asked to edit my negative review while waiting for them to write prescription they didn't send. Once I left a positive review, it was fixed 6-minutes later. I will update with details after finished... read more
DON'T GO HERE..my son went in to have 3 wisdom teeth pulled, 1 got pulled, the dentist broke the other 2 and told him he would have to come back NEXT Monday "when a more experienced dentist would be there. Called and all i got was a bunch of excuses. It is NOT acceptable to break someone's teeth then send the on their way!!!!!!!
Tried to tell me I needed to pull a tooth and even tried to talk me into it. Said it had a crack that was too small to see in the X-ray and that’s why it was hurting me. I got a second opinion and it actually had a small infection that regular X-ray didn’t pick up but a pano did and my tooth was 100% repairable and if I listened to aspen I would’ve lost my front tooth for no reason. They also were less than understanding about my poor teeth from my past eating disorder and were not eager to help me come up with a doable pla... read more
Business response:
I'm sorry that your experience didn't live up to expectations. We value your feedback, and I will pass your message along to the team so they can address concerns. - Michelle, ADMI
Disappointed after driving 1 1/2 hours to appointment
Tamara the dental hygienist and the lady dentist are great. But the rest not so much. They are way over priced, but they do offer a discount service that no one in the office knows how to use, took a month of trying for them to finally be honest with us about this. I had several appointments scheduled incorrectly or not at all. Yesterday I had a cleaning and yearly exam except the back up hygienist did it. She missed teeth during polishing and was not as through with plaque removal as Tamara. The xray machine broke so they d... read more
Business response:
Hi Whitney, I'm so sorry you did not have a positive experience. I will certainly pass this information along to the staff, so they can address your concerns. — Tammy, ADMI
My husband Gary came in yesterday 7/9. He made an appointment to get his top dentures realigned. His appointment wa for 9:15 and didn't get seen til 10:00. Then he was called back and a women started doing X-rays on his teeth. She acted like she was in a huge hurry. Next the dentist came and saw him. She pointed out all the things from the X-ray that should be done, in their opinion. He declined to have any of that work done as he made the appointment to get his dentures realigned.She looked at his dentures and recommended h... read more
Called twice to change from cleaning to repar,was assured it had been changed. Arrived and it had not, this is the second time this has happened. Charge for work changed, need to make sure cost is correct when given. Dentist work good.
Business response:
Hello Rocky, thank you for the feedback. I have alerted the office manager, and he will be reaching you regarding this. Thank you! -- Kelsey, ADMI
Called twice to change from cleaning to repar,was assured it had been changed. Arrived and it had not, this is the second time this has happened. Charge for work changed, need to make sure cost is correct when given. Dentist work good.
Business response:
Hello Rocky, thank you for the feedback. I have alerted the office manager, and he will be reaching you regarding this. Thank you! -- Kelsey, ADMI
Aspen Dental - Kennewick, WA has a 4 star rating with 530 reviews.
Aspen Dental - Kennewick, WA is closed now. It will open at 7:00 a.m.