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Aspen Dental - Kernersville, NC
- Kernersville, NC
About this business
Location details
794 S Main Street STE D, Kernersville, NC, 27284, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 12:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Okonoboh Sydney is a DMD At Aspen he supposed to take 4 my teeth but this men take 15 my teeths I don’t know why I went home with pain the. Ext day I comeback to ask what medicine I have to take they send me to the target behind the office I went there get the medicine and I drink the medicine I comeback to the office Mande Harbin and Landon Kanion make sign a paper and I was under duress They offer me $ 25000 and will be fixed my teeth but never happens I have problems to ride et writing English can someone help me a... read more
My issue happened in Highpoint Nc but everyone gets a bad review. I have been waiting for a refund of $482 since July 19. The office never answers or returns calls. I have to call the 844 number. Their piece of mind promise is shit! According to management Janet They still haven’t even processed the refund they are basically stealing my money Don’t not use Aspen Dental sorry Kernerville tell Highpoint to stop ripping off customers
Worst place I have ever been to!! I went in for an abscessed tooth and all I got was a plan that would cost 6200.00!! Tried to make an appt. to have my one tooth taken care of and all 4 calls I made I was given the run around...no appt.
Business response:
I am very sorry to hear this, Lisa. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Kernersville. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
I was not impressed with the staff. I felt everyone was going in different directions.I was not given no options. I think I lost three days of work and 350.00 for nothing. I was very disappointed.
Business response:
I'm sorry that your experience didn't live up to expectations, Penny. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Garlen, ADMI
To all my Kernersville neighbors: Many times I have seen people asking for referrals to dentists in this area. I’m writing this so you all hopefully will not experience what I did today. Do NOT go to Aspen Dental in Kernersville. I went today with a broken tooth and they refused to help me over an insurance bill. It was a misunderstanding about my insurance carrier. The manager, Missy, is the one who turned me away. Keep in mind that this was not the first time I had been to them nor would it have been the last time, th... read more
Business response:
I'm sorry that your experience didn't live up to expectations, Jennifer. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Michelle, ADMI
it was a chore. I definitely don't need a $125.00 electric toothbrush! I will have to go back 2 more times to get a cleaning! They asked me why, it had been so long. 3 visits just to get my teeth cleaned and I don't walk! I have to arrange a ride for each! They also want to pull teeth. I mean come on! I just wanted a simple cleaning. As soon as the cleaning is done I will be switching! I just don't have time for this mess. I didn't go in to get teeth pulled! I'm on a fixed income and this was where my insurance sent me.... read more
Business response:
I'm sorry your experience hasn't lived up to expectations, Heather, and I can understand your frustration. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI
My 1st visit I was lead to believe I could have cleaning on Saturday’s. It’s just a scam to bring in new patients. I thought this’ll be great because I want have to miss work during the week for dental procedures. I had to wait 3 months for my Saturday appointment, when I arrived the first thing is X-ray and then they put me in a room where I thought I was waiting for my cleaning. There was a dentist that’s came in and just kinda looked around inside my mouth and was telling her assistant a few things. When she was finished,... read more
Business response:
Hi Penny, I’m so sorry your first visit didn’t live up to expectations. New patient appointments include x-rays and full comprehensive exam with the doctor and hygienist. From there, the team is able to make recommendations and discuss options that meet one’s individual needs. When schedules allow, offices do make the effort to offer treatment same-day, but it is not always possible. If you have any questions about the care plan you received, don’t hesitate to reach out to the Patient Satisfaction team so we can better assis... read more
Run from this place they are complete rip off artists.do not get any major work here they will tell you that a fixable tooth needs a root canal. They will charge you for stuff you don’t need.their office is a disorganized mess all the time should have learned from reading the reviews.going here is like taking your car to precision tune you will get ripped off
Business response:
I'm so sorry to hear this and I've passed your feedback along. I also encourage you to call the Customer Service team and let them know about your experience, so they can address your concerns directly with the office: 1-866-767-0890. - Mitch, ADMI
It was the worst dental experience that I have ever had. The surgeon and his assistant were very rough. At one point during the procedure the assistant had her elbow in my chest applying the weight of her body. They were holding each side of my face and literally pushing and squeezing while they held my face. It was all just very rough with bad bedside manner. I left there in excruciating pain drove 30 mins to the pharmacy and the prescription still had not arrived to be filled. My appt was at 130, I didn’t get to the pharma... read more
Business response:
I'm sorry to hear this, Tmau. I've passed your feedback along. Please connect with the Customer Service Team, so they can address your concerns directly with the office: 1-866-767-0890. - Mitch, ADMI
Frequently asked questions about Aspen Dental - Kernersville, NC
How is Aspen Dental - Kernersville, NC rated?
Aspen Dental - Kernersville, NC has a 4.2 star rating with 779 reviews.
When is Aspen Dental - Kernersville, NC open?
Aspen Dental - Kernersville, NC is closed now. It will open on Monday at 9:00 a.m.