Aspen Dental - Lehigh Acres, FL's cover image

This profile has been claimed by the business owner or representative.

Aspen Dental - Lehigh Acres, FL

4.3

About this business

Location details

2726 4th Street W, Lehigh Acres, FL, 33971, United States

Get directions
WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 1:00 p.m.
Sat08:00 a.m. to 3:00 p.m.
SunClosed
4.3673 reviews
Adriana S.'s profile image
Adriana S. 
rating
a month ago

I can't say enough great things about this office! From the moment you walk in, you're greeted with such a welcoming and positive atmosphere. The entire team is friendly, professional, and genuinely makes you feel like they care about you not just as a patient, but as a person. The doctors take their time explaining everything and make sure you feel comfortable and confident with your treatment. The assistants are amazing, the front desk is always helpful, and you can really tell everyone works together to make the experienc... read more

Business response:

Thank you for your feedback. It’s always great to hear that our team made your visit a positive one. We’re here for you anytime, Adriana. 

Emily P.'s profile image
Emily P. 
rating
a month ago

Amazing place ! Doctors and staff and so welcoming and comforting . Great place to get the care you need ! 

Business response:

We appreciate you choosing our office and sharing your experience, Emily. Our team is always here to support you, and we’re so glad we could be part of your dental journey. We're here for you with any future smile needs. Thank you! 

Raven J.'s profile image
Raven J. 
rating
3 months ago

I couldn't be more pleased! I came in for a new patient appointment postpartum and worried my dental health took a turn due to mental health concerns! Prior to this appointment I came in with my infant and immediately was told due to X-rays I couldn't be seen- NO WORRIES! I was taken back and given a Saturday appointment. The young lady as so kind and squeezed me in ( I can't thank her enough) My hygienist Amir was so kind and so educational and actually took the time to explain what I needed and why! Dental degradatio... read more

Debra H.'s profile image
Debra H. 
rating
a year ago

Dr Marc and Dr Soto are beyond amazing along with all of the staff and assistants! From the moment I walked in to the day of my surgery everyone was polite and caring. My procedure was very long and no one ever felt rushed or hurried the procedure along. They all took their time to the very end. 

Lynnet M.'s profile image
Lynnet M. 
rating
2 years ago

Great service and attentive staff. Very considerate. My aunt doesnt have insurance and they helped her finance her teeth. They fixed everything immediately . On the spot. 

Business response:

We're so happy the Lehigh Acres team took great care of your aunt, Lynnet. Thank you for sharing her experience! 

Liliani H.'s profile image
Liliani H. 
rating
a month ago

The most unpleasant dental clinic I have ever visited, I went for a routine cleaning and they ended up giving me a panoramic without my consent and all to charge the insurance !!! The truth is that I don't recommend it, in fact I called to complain and the assistant hung up the phone and left me talking to myself, she has no ethics, she is not ready or qualified to serve customers!! They're going to go bankrupt lol 

Business response:

Hi Liliani. Thank you for bringing this to our attention. Your feedback is incredibly important to us. We’ve reviewed your concerns and they will be addressed as we're always working to improve the experience for our patients. Again, thank you for taking the time to share your thoughts with us. 

Sunshine S.'s profile image
Sunshine S. 
rating
3 months ago

I don't know why you trying to call and talk to someone no one picks up I called 30-40 times and no one picks up the phone and they close at 6:00 I've been calling since 5:00 all I get is an answering machine . I don't like that. But besides that everybody in the office is very nice but please somebody get the phone thing right answer the phone when the phone rings 

Business response:

Hi Sunshine, thank you for sharing your feedback with us. This is not the experience we want for our patients. Please reach out to our team at 1-844-296-0187 so we can help get you in contact with our office. 

Margaret G.'s profile image
Margaret G. 
rating
a year ago

Took my husband to the office in lehigh acres fl with a really bad tooth hurting and they have ignored him for days. Wont take him in to pull the tooth. Too interested in selling 12k worth of work. Not interested in the patient at all just money. Worst dental office have ever been in. 

Business response:

We are really sorry to hear this Margaret, and we truly appreciate you bringing this to our attention. Our team would appreciate the opportunity to look into your husband's experience further. Please ask him to give us a call at 1-844-296-0187. -The Customer Service Team 

Raylynda S.'s profile image
Raylynda S. 
rating
a year ago

My wife and I went to this aspen dental to finds a new dentist because Cruzin Dental no longer was a provider on our insurance. My wife and I were seen separatly and we were both told we had periodontal disease and we needed deep cleanings and several thousand dollars worth of work. That was all a lie. We have never have gum disease or gum issues so we explained that and they insisted that we needed the work. We left and then got a bill in the mail even though the consultation was to be free. We had to go in and threaten to ... read more

Business response:

Thank you for sharing your experience, Raylynda. We’re sorry to hear that our proposed treatment plan didn’t meet your expectations, but we respect your decision and hope you’ve found care that you’re comfortable with. Your feedback is important to us, and we wish you all the best in your continued health journey. -The Customer Service Team 

Frequently asked questions about Aspen Dental - Lehigh Acres, FL

How is Aspen Dental - Lehigh Acres, FL rated?

Aspen Dental - Lehigh Acres, FL has a 4.3 star rating with 673 reviews. 

When is Aspen Dental - Lehigh Acres, FL open?

Aspen Dental - Lehigh Acres, FL is open now. It will close at 1:00 p.m.