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Aspen Dental - Lehigh Acres, FL
- Lehigh Acres, FL
About this business
Location details
2726 4th Street W, Lehigh Acres, FL, 33971, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr Marc and Dr Soto are beyond amazing along with all of the staff and assistants! From the moment I walked in to the day of my surgery everyone was polite and caring. My procedure was very long and no one ever felt rushed or hurried the procedure along. They all took their time to the very end.
Great service and attentive staff. Very considerate. My aunt doesnt have insurance and they helped her finance her teeth. They fixed everything immediately . On the spot.
Business response:
We're so happy the Lehigh Acres team took great care of your aunt, Lynnet. Thank you for sharing her experience!
Took my husband to the office in lehigh acres fl with a really bad tooth hurting and they have ignored him for days. Wont take him in to pull the tooth. Too interested in selling 12k worth of work. Not interested in the patient at all just money. Worst dental office have ever been in.
Business response:
We are really sorry to hear this Margaret, and we truly appreciate you bringing this to our attention. Our team would appreciate the opportunity to look into your husband's experience further. Please ask him to give us a call at 1-844-296-0187. -The Customer Service Team
My wife and I went to this aspen dental to finds a new dentist because Cruzin Dental no longer was a provider on our insurance. My wife and I were seen separatly and we were both told we had periodontal disease and we needed deep cleanings and several thousand dollars worth of work. That was all a lie. We have never have gum disease or gum issues so we explained that and they insisted that we needed the work. We left and then got a bill in the mail even though the consultation was to be free. We had to go in and threaten to ... read more
Business response:
Thank you for sharing your experience, Raylynda. We’re sorry to hear that our proposed treatment plan didn’t meet your expectations, but we respect your decision and hope you’ve found care that you’re comfortable with. Your feedback is important to us, and we wish you all the best in your continued health journey. -The Customer Service Team
went in to have a crown put in on the left side of my mouth, after and up to now I have not been able to chew on the left side of my mouth with feeling pain and now my gum under the crown is swollen it has been swollen for about two weeks when i called to schedule due to the pain and discomfort I was in from a problem they caused they tried to charge to fix their mistake I would not recommend aspen dental of lehigh acres to anyone
Business response:
We're very disappointed to hear this, T R. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns. -The Customer Service Team
Called and made an appointment to possibly have a tooth pulled, ask for the cost and was told $3-500, was told a full evaluation with digital X-rays would be $29. Went waited over an hour for doctor, everyone was nice. The place had very few patients, more staff than workers. I am an older man with noted tooth problems, so it didn't surprise me that dentist recommend pull all my remainder teeth and getting dentures or 4 on 4 fixed dentures. I said let's see the cost but probably at this time in the economic period I would ju... read more
Business response:
Pete, we’re sorry that you didn't have a positive experience and wanted to let you know that we have read your review and will address concerns with the team with an eye to improving future patient experiences. If you have any questions about the care plan you received, please don't hesitate to reach out to the team.
la clínica más mala q he asistido cuando llegué por primera ves era todos muy amable me hicieron una valoración de una limpieza profund,4 empaste ,y dos extracciones,cosas que en realidad las extracciones no se porque me las hicieron bueno me atendió la señora tahimy asesorada por su supervisor Emely me dijeron que toda la cuenta era de $7014 dólares y que el seguro solo cubría $4000 que tenía que aplicar para una tarjeta de crédito para poder completar los $7014 mi esposa aplicó y le dieron $3200 pues ya teníamos el monto t... read more
Business response:
Lamentamos mucho saber que tienes problemas con la facturación, Yunier. Contamos con un equipo especializado que estará encantado de ayudarte con tus problemas de facturación. Comunícate con nosotros directamente al 1-844-296-0187.
I just wanted 1 tooth pulled you guys convinced me I needed to have all my teeth removed and you were going to help,and I told them I'm on disability,can't work still they said DON'T worry.You pulled all my teeth talked me into signing a contract to pay back slowly never finished my bottom teeth cause I couldn't afford to pay so I'm walking around with no teeth and I went there and they said they couldn't do anything because my account! I ended up in the mental hospital for a week locked up and missed my appointment and ever... read more
Business response:
We are sorry for any trouble you're having, Raul. We have passed your message along to the team, so they can address concerns.
Total Rip Off!!!! Patients beware. They Will not work on you until you pay first. I had Cleaning, X-rays, two teeth extracted and a bridge removed? $17,000.00 While removing bridge they broke another tooth? I had to make another appointment to remove the broken tooth they broke and they charged me for their medical braking my Tooth. Then I received a parcel that covered the removed teeth. The Dentist helper put the parcel in but she noted it did not fit right, she had me put a piece of gaze on both sides and bit down, even... read more
Business response:
We are very sorry to hear this, Craig. We wanted to let you know that we did pass your feedback along to our Customer Service team so that they could address concerns with the team in Lehigh Acres. If you would like to speak with them in the future, please let us know.
Frequently asked questions about Aspen Dental - Lehigh Acres, FL
How is Aspen Dental - Lehigh Acres, FL rated?
Aspen Dental - Lehigh Acres, FL has a 4.1 star rating with 451 reviews.
When is Aspen Dental - Lehigh Acres, FL open?
Aspen Dental - Lehigh Acres, FL is closed now. It will open on Monday at 8:00 a.m.