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Aspen Dental - Lehigh Acres, FL

4.3

About this business

Location details

2726 4th Street W, Lehigh Acres, FL, 33971, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 1:00 p.m.
SatClosed
SunClosed
4.3654 reviews
T R.'s profile image
T R. 
rating
a year ago

went in to have a crown put in on the left side of my mouth, after and up to now I have not been able to chew on the left side of my mouth with feeling pain and now my gum under the crown is swollen it has been swollen for about two weeks when i called to schedule due to the pain and discomfort I was in from a problem they caused they tried to charge to fix their mistake I would not recommend aspen dental of lehigh acres to anyone 

Business response:

We're very disappointed to hear this, T R. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns. -The Customer Service Team 

Pete M.'s profile image
Pete M. 
rating
a year ago

Called and made an appointment to possibly have a tooth pulled, ask for the cost and was told $3-500, was told a full evaluation with digital X-rays would be $29. Went waited over an hour for doctor, everyone was nice. The place had very few patients, more staff than workers. I am an older man with noted tooth problems, so it didn't surprise me that dentist recommend pull all my remainder teeth and getting dentures or 4 on 4 fixed dentures. I said let's see the cost but probably at this time in the economic period I would ju... read more

Business response:

Pete, we’re sorry that you didn't have a positive experience and wanted to let you know that we have read your review and will address concerns with the team with an eye to improving future patient experiences. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. 

Yunier A.'s profile image
Yunier A. 
rating
a year ago

la clínica más mala q he asistido cuando llegué por primera ves era todos muy amable me hicieron una valoración de una limpieza profund,4 empaste ,y dos extracciones,cosas que en realidad las extracciones no se porque me las hicieron bueno me atendió la señora tahimy asesorada por su supervisor Emely me dijeron que toda la cuenta era de $7014 dólares y que el seguro solo cubría $4000 que tenía que aplicar para una tarjeta de crédito para poder completar los $7014 mi esposa aplicó y le dieron $3200 pues ya teníamos el monto t... read more

Business response:

Lamentamos mucho saber que tienes problemas con la facturación, Yunier. Contamos con un equipo especializado que estará encantado de ayudarte con tus problemas de facturación. Comunícate con nosotros directamente al 1-844-296-0187. 

Raul V.'s profile image
Raul V. 
rating
a year ago

I just wanted 1 tooth pulled you guys convinced me I needed to have all my teeth removed and you were going to help,and I told them I'm on disability,can't work still they said DON'T worry.You pulled all my teeth talked me into signing a contract to pay back slowly never finished my bottom teeth cause I couldn't afford to pay so I'm walking around with no teeth and I went there and they said they couldn't do anything because my account! I ended up in the mental hospital for a week locked up and missed my appointment and ever... read more

Business response:

We are sorry for any trouble you're having, Raul. We have passed your message along to the team, so they can address concerns. 

Craig K.'s profile image
Craig K. 
rating
2 years ago

Total Rip Off!!!! Patients beware. They Will not work on you until you pay first. I had Cleaning, X-rays, two teeth extracted and a bridge removed? $17,000.00 While removing bridge they broke another tooth? I had to make another appointment to remove the broken tooth they broke and they charged me for their medical braking my Tooth. Then I received a parcel that covered the removed teeth. The Dentist helper put the parcel in but she noted it did not fit right, she had me put a piece of gaze on both sides and bit down, even... read more

Business response:

We are very sorry to hear this, Craig. We wanted to let you know that we did pass your feedback along to our Customer Service team so that they could address concerns with the team in Lehigh Acres. If you would like to speak with them in the future, please let us know. 

Lisa A.'s profile image
Lisa A. 
rating
2 years ago

Total rip off!!! I had X-rays, a broken tooth and a cleaning.... After insurance, $2,390!!!!! These people are crazy!!! If I could give them zero stars I would.... Now I have to start all over with a new dentist .... I will reporting them for overcharging patients..... they responded saying they would pass along my feedback... what good is that after I've been robbed and have to start over with another dentist ... very deceptive business practices here... now I am hearing from others similar stories about getting unnecessary... read more

Business response:

I am very sorry to hear this, Lisa. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Lehigh Acres. If you would like to speak with them in the future, please let us know. - Garlen 

Yeni M.'s profile image
Yeni M. 
rating
2 years ago

This place is extremely expensive and they don't solve anything, I waste my time they doing a number a number of X-rays that is not necessary, this is not the place that advertisement, or propaganda promise. 

Business response:

Hi Yeni, I’m sorry your first visit didn’t live up to expectations. Thanks for taking a moment to let us know about your visit and sharing your feedback with us so that we can continue to improve patient experiences. – Sophia 

Cindy R.'s profile image
Cindy R. 
rating
3 years ago

I had a tooth needing to be removed! This is the only place in Lehigh that takes United Dental.I was followed by the office manager for XRay, then the oral surgeon, who told me the worst case scenario that would cost $2,000 if it happened!! I told them to call me after they spoke with my insurance! The office manager followed me to my car to make sure he got the $144 for the appt. I will NEVER go back there again! He told me he would call me after he spoke with them. That was 2 weeks ago!!! 

Business response:

I'm really sorry to hear this, Cindy. I wanted to let you know that I did pass your feedback along to our Customer Service team so they could address concerns with the team in Lehigh Acres. If you would like to speak with them in the future, please let us know. Thank you. - Dawn, ADMI 

Frequently asked questions about Aspen Dental - Lehigh Acres, FL

How is Aspen Dental - Lehigh Acres, FL rated?

Aspen Dental - Lehigh Acres, FL has a 4.3 star rating with 654 reviews. 

When is Aspen Dental - Lehigh Acres, FL open?

Aspen Dental - Lehigh Acres, FL is closed now. It will open at 10:00 a.m.