This profile has been claimed by the business owner or representative.
Aspen Dental - Madison, AL
- Madison, AL
About this business
Location details
7564 Highway 72 West Ste C, Madison, AL, 35758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 4:00 p.m. | |
| Tue | 07:00 a.m. to 4:00 p.m. | |
| Wed | 07:00 a.m. to 4:00 p.m. | |
| Thu | 07:00 a.m. to 4:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | 07:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Aspen Dental in Madison , AL are BOLD lying con artist I never would’ve thought a for one second a place in this type of industry would be so untrustworthy and unprofessional. They use what they know to take advantage of normal people (not in dentistry) U should think long and hard before u trust them especially if you’re a African American. I first went to them and told them I wanted “implant” the doctor look at me and sed “that’s going to be a lot do u know how expensive that is” not even knowing my financial standing I r... read more
Aspen dental in Madison, al are not professionals at all they will boldly lie and misled you to think your getting what u asked them to do only to get u to sign things u are unaware of after u pay in advance undermining your opinion to take your money as if they’re helping you. You can tell them something u want done CLERLY and they will do it the way they want it done ,manipulating, without u even knowing, understanding are explaining a procedure con artist. They don’t care about how your doing afterwards are if your satisf... read more
Aspen Dental started out being a great place to go. Now I feel much different after being warned by a dentist in FLORENCE AL I still went & paid completely for my upper dentures before I tried them on, my husband had both upper and lower dentures made; same Ins, last fall I received a Bill, I've not been in getting any work done such as soft relining, because the young lady refused because she said I owed money; let me say my husband and I have the same insurance coverage, but I owe ! Where is channel 19 and 48 because last... read more
Business response:
Thank you for sharing this feedback Maggie. We’d like to talk with you directly, so we can follow-up with our team and make sure each patient has the best possible experience. Please reach out to our Patient Satisfaction team at 1-866-767-0890. - Cindy, ADMI
RecommendedExceptional Staff. Excellent hygienist. ( Melanie) Bob Wallace offc.
Business response:
I'm glad you enjoyed your visit, Annie. Patient satisfaction is very important to Aspen Dental practices, and it's great to hear that the team helped you have a 5-star experience. - Dawn, ADMI
RecommendedThe staff was so friendly. very helpful. explained everything to me in a way I understood it. Going back. Go visit them great place😁😁😁😁😁
Business response:
I'm happy to hear that, Toni. Thanks for sharing! - Dawn, ADMI
RecommendedNice gentle dental cleaning with tender care
Business response:
I'm happy to hear that, Anjana. Thanks for sharing! - Dawn, ADMI
RecommendedVery professional although my mouth ulcer problem was not resolved there. I will continue to go there because the staff were especially helpful and made me feel comfortable.
Business response:
We appreciate your feedback. Thank you for taking a moment to let us know about the experience you had during your visit. - Michelle, ADMI
To long of a time waiting to be seen.
Business response:
I am sorry you didn't have a positive experience. I will certainly pass this information along to management to review, and help make improvements to future patient experiences. Thank you — Dawn, ADMI
Can’t recommend just yet. The front office staff were not very warm and welcoming throughout the entire check in and checkout process. They weren’t rude but they didn’t have top notch customer service skills and seemed difficult for them to smile making it feel uncomfortable to be there. The doctor and hygienist on the other hand had great costumer service/people skills but front desk folk are so important for the successful outcome of a business. I care about how much I am exposed to radiation so I made sure I didn’t rece... read more
Frequently asked questions about Aspen Dental - Madison, AL
How is Aspen Dental - Madison, AL rated?
Aspen Dental - Madison, AL has a 4.2 star rating with 885 reviews.
When is Aspen Dental - Madison, AL open?
Aspen Dental - Madison, AL is closed now. It will open tomorrow at 8:00 a.m.