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Aspen Dental - Marble Falls, TX
- Dentists
- Marble Falls, TX
About this business
Location details
2400 Highway 281, Suite 100, Marble Falls, TX, 78654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The administrative staff are always polite and engaging but that's the nicest thing I can say about this office. I feel like I'm dealing with a crooked office. They over-charge me all the time. I have to constantly tell them to stop adding extra unnecessary treatments to my plan. You know, $50 to rub fluoride on my teeth. $30 to spray mouth wash in my mouth. BTW...those were literally the prices that I had to remove. I have to ask for what they're doing in writing before I get in the chair to make sure they don't add all ... read more
Just received a collection notice from an attorney for supposed balance owed. Never once received a bill, never received a statement after services and haven't received services there in 2 years. They say everything is taken care of when you leave, then surprise you with a bill. Not happy!
Business response:
I'm so sorry to hear about the trouble you're having, Mary. The team and I would be happy to help with billing concerns. Please reach out to us directly at 1-844-296-0187. -Dawn
Bad from the beginning. 45 minutes asking questions about dentures. Quite satisfied with answers until office visit. From there everything went down hill. I noticed only one customer waiting. Was told to take a seat. After a while the clerk handed me a iPad tablet telling me to fill it out. On the phone prior to coming in I was told if I paid CASH there was a large discount. I intended on paying cash for everything. The tablet had questions that were not associated with a cash customer therefore I refused to answer. After... read more
Business response:
I am very sorry to hear this, Justin. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Marble Falls. If you would like to speak with them in the future, please let us know. Thank you. – Garlen
Frequently asked questions about Aspen Dental - Marble Falls, TX
How is Aspen Dental - Marble Falls, TX rated?
Aspen Dental - Marble Falls, TX has a 4.3 star rating with 509 reviews.
When is Aspen Dental - Marble Falls, TX open?
Aspen Dental - Marble Falls, TX is closed now. It will open tomorrow at 8:00 a.m.