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Aspen Dental - McMinnville, TN

4.3
  • McMinnville, TN

About this business

Location details

1331 Smithville Hwy, McMinnville, TN, 37110, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri07:00 a.m. to 1:00 p.m.
SatClosed
SunClosed
4.3742 reviews
Cyndi Candor's profile image
Cyndi Candor 
4 years ago

They don’t care about your teath, they just want your money!! 

Business response:

I'm sorry that you feel this way, Cyndi. If you would like to share more detail about your experience, the Patient Satisfaction team would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI  

Tiffany Thomason's profile image
Tiffany Thomason 
4 years ago

I had an appointment Friday and the dentist was supposed to call in antibiotics for an abscessed tooth. I called Walgreens and my prescription had not been called in. I called the office and they had closed so I called the after hours number. I ended up calling three separate times and each time they couldn’t find me in the system and they said they sent it up. I didn’t bother calling back over the weekend because I wasn’t in town. I called Monday morning and told them I needed my prescription called in because they never ca... read more

Business response:

I am so sorry Tiffany, this was not the experience we want for our patients. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI 

Paula Briggs's profile image
Paula Briggs 
recommend  Recommended
5 years ago

I do not go to doctors unless necessary especially dentist. However aspen dental was an extremely pleasant experience. Went in to remove a tooth which has to be surgically removed instead of a simple pull so was a little disappointed. But was extremely pleased with staff an atmosphere. Will return for surgical removal of my tooth. I rate a 10 love this dentist facility! 

Business response:

I'm glad you enjoyed your visit, Paula. Patient satisfaction is very important to Aspen Dental practices, and it's great to hear that the team helped you have a 5-star experience. - Dawn, ADMI 

Terian Samonte-Roller's profile image
Terian Samonte-Roller 
recommend  Recommended
5 years ago

I went there and was very anxious. I had heard not so good things about Aspen Dental, but since they accepted my insurance and were able to get me in same day, I decided to try it. My first experience there will not be my last! Dr.Mohsan is AMAZINGLY sweet! She was very kind and knowledgeable and explained everything. The RDH whose name escapes my mind is very kind and personable as well. The front desk staff and office manager were very helpful and patient with all of my questions. I ended up scheduling multiple appointment... read more

Business response:

I'm happy to hear that, Terian! It’s great that you felt comfortable with the team, and I hope that you find it easier to continue making your oral health a priority. - Michelle, ADMI 

Dale Gardner Sr.'s profile image
Dale Gardner Sr. 
recommend  Recommended
5 years ago

Absolutely everyone there was totally friendly and in my 4 visits, the most I waited was under 10 minutes. I was amazed at the care they took to make sure my new dentures fit me perfectly. I would definitely recommend them to my friends and family. 

Business response:

I'm happy to hear that, Dale. Thanks for sharing! - Dawn, ADMI 

Tim Womack's profile image
Tim Womack 
5 years ago

do not recommend. this place is in the wrong 

Business response:

Tim, I'm so sorry to hear you didn't have a positive experience. I encourage you to reach out to our patient satisfaction team at 1-866-767-0890, so they can help address your concerns. - Stephanie, ADMI  

Nathan McCormick's profile image
Nathan McCormick 
5 years ago

lower there prices i found another dentist to do what they was going to do for half of that price.. my insurace covered it all 

Business response:

I'm sorry that your experience didn't live up to expectations, Nathan. We value your feedback, and I will pass your message along to the Patient Satisfaction team. - Emily, ADMI 

Megan Russell's profile image
Megan Russell 
5 years ago

I only established as a new patient, cause I moved, and that takes an entire appointment on its own! I still have to go back for a cleaning. They want u to pay 60% of ur next appointment/procedure before they will even set the appointment....they call it saving ur spot. I’ve never had an office do that! There was only one dentist and I had to wait a half hour to an hour for him jus to take a quick look. I really don’t like that it’s run like a business all bout money instead of other offices that care about patients. I have ... read more

Chasidy Moody Hash's profile image
Chasidy Moody Hash 
5 years ago

the staff was very nice but if u do not have dental insurance go somewhere else! They quoted me 10,000 dollars worth of work and all I wanted was a cleaning which was going to be 1600 dollars! YES 1600 that's not a typo 

Frequently asked questions about Aspen Dental - McMinnville, TN

How is Aspen Dental - McMinnville, TN rated?

Aspen Dental - McMinnville, TN has a 4.3 star rating with 742 reviews. 

When is Aspen Dental - McMinnville, TN open?

Aspen Dental - McMinnville, TN is closed now. It will open tomorrow at 7:00 a.m.